Protecting What Matters Most, One Family at a Time
At Maser Security Alarms Inc., we're dedicated to providing effective and affordable security systems to homes and businesses in El Paso, TX. With over 30 years of experience, we've helped protect countless individuals and families, giving them the peace of mind they deserve.
Our Mission
Our mission is to provide professional monitoring and 24/7 protection services to our customers, all at a very affordable price. We're proud to be a locally owned and operated business, with nationwide strength. We're committed to providing the best security solutions to our customers, and we're dedicated to making sure our customers feel safe and secure.
Our Services
We offer a range of services to our customers, including residential and commercial security systems, security cameras, panic and medical alerts, and more. Our team of experts will work with you to design a customized security system that meets your specific needs and budget. We offer flexible pricing options, including $0 down payment packages, to make our services accessible to everyone.
Our Values
At Maser Security Alarms Inc., we value our customers and strive to provide exceptional customer service. We're committed to building long-term relationships with our customers, and we pride ourselves on our prompt response times and expert technical support. We're also proud to offer discounts to military and law enforcement personnel, as a way of thanking them for their service.
Our Experience
With over 30 years of experience in the security industry, we've developed a deep understanding of what our customers need to feel safe and secure. Our team of experts is dedicated to staying up-to-date with the latest security technologies and trends, ensuring that our customers receive the best possible service.
Testimonials
Don't just take our word for it! Our customers rave about our services, praising our professionalism, courtesy, and exceptional customer support. We're proud to have a 4.9-star rating based on 57 reviews, and we're committed to continuing to exceed our customers' expectations.
Overview of Reviews
Maser Security has received overwhelmingly positive reviews from its customers, with all reviewers giving the company a 5-star rating. The reviews highlight the company's excellent customer service, professionalism, and reliability.
Customer Service
Multiple reviewers praised the company's customer service, describing it as "outstanding, " "prompt, " and "top-tier." Many reviewers appreciated the personalized attention they received from the staff, who were readily available to address their needs and concerns.
Professionalism and Reliability
Reviewers consistently praised the professionalism and reliability of Maser Security's staff, including Otto Maser and his team. The company's ability to listen to customers' needs and provide customized solutions was particularly appreciated.
Local Ownership and Support
Several reviewers highlighted the importance of supporting a locally owned company, which allowed for face-to-face interactions and a deeper connection with the community.
Specific Services
Some reviewers specifically mentioned the quality of the company's security cameras and monitoring services, praising their effectiveness and reliability.
Long-Term Relationships
Many reviewers praised the company's ability to build long-term relationships with its customers, with some having been customers for 16, 25, or even 31 years.
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