Service You Can Trust - Your Comfort Is Our Priority
At Stokes Comfort Systems Heating and Cooling, we take pride in being your trusted neighborhood full-service heating and air conditioning company serving Saint Louis, Missouri, and its surrounding counties. Established in 2013, we have experienced tremendous growth and continued success, which we attribute to our committed employees and loyal customers. As a local family-owned and operated licensed, insured, and bonded business, we provide our residential and commercial customers with reliable and affordable HVAC services.
Our Mission
We are a Customer Focused Service Company that goes above and beyond our customer's expectations by always delivering high-quality service. We always provide a clean professional image, in the field or in the office. Anything worth doing is worth doing right-we stand behind our work. Our clients always talk to a local person, and we always provide quick service. Our customers receive outstanding service 24 hours a day, 365 days a year from everyone on our team. We provide appointment times that are convenient for you, not when it is convenient for us. All client issues are handled as top priority and treated with quick resolution. We listen and accept feedback from our clients and co-workers in order to improve, adapt, and grow.
Our Services
We provide a wide range of residential and commercial HVAC services, including complete system installations, AC/Furnace routine maintenance, complete HVAC system repairs, home humidifier installations, ductless mini-split systems, electronic air cleaners, Wi-Fi thermostat installation, and gas fireplace service and installation. Our electrical services include upgrading service to control panels, whole house re-wires, lighting fixture installations, new room additions or basement additions, electrical troubleshooting and repair, new hot tub hook-ups, and new construction.
Our Commitment
We deliver the highest quality products and services available. We provide the people, products, and warranties for the benefit of our clients. It is our responsibility to educate customers on products and services that might enhance their lives, improve their family/business's safety, or increase the longevity of their equipment. We do not take shortcuts on our work; this is how we deliver the highest quality and the best guarantees. We build processes, routines, and procedures that cannot be duplicated. We strive to provide clear guidance to our clients by explaining it, demonstrating it, and providing it. Our employees are not just the face of the company, they ARE the company. Finding and keeping the best is our top priority. Our highly skilled technicians are trained to troubleshoot and clearly explain any and all procedures/issues/recommendations.
Our Reputation
We are proud to be Angie's List certified and a recipient of the 2017 Super Service Award for achieving and maintaining a superior service rating. Our customers rave about our exceptional service, saying that we are "quick to respond, showed up on time, and followed up with several calls to be sure things were working properly." We take pride in being a trusted and reliable HVAC company that provides top-notch service to our customers.
Excellent Service and Professionalism
Most reviewers praised Stokes Comfort Systems for their excellent service, professionalism, and quick response to their HVAC needs. Many reviewers appreciated the company's ability to fix their heating and cooling systems quickly, efficiently, and at an affordable price.
Reliable and Efficient
Reviewers highlighted the company's reliability, efficiency, and professionalism in solving their HVAC issues. They appreciated the clear explanations provided by the technicians and the company's dedication to ensuring their systems were running smoothly.
Exceptional Customer Service
The company's customer service was consistently praised by reviewers. They appreciated the prompt response to their calls, the professionalism of the technicians, and the company's willingness to go above and beyond to ensure customer satisfaction.
Negative Experience
However, one reviewer had a negative experience with the company, citing poor communication, cancelled appointments, and unreturned calls. This reviewer expressed disappointment and frustration with the company's lack of professionalism.
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