We want to be your septic company of choice.
At The Austin Cleaning Group, we pride ourselves on delivering exceptional service and providing our customers with healthy, clean homes and offices at an affordable price. We understand that each home and business has unique needs, which is why we offer customizable cleaning packages to cater to our clients' individual requirements.
Our History
As a locally owned business in Austin, we have been dedicated to providing top-notch cleaning services for decades. Our team is built on integrity and professionalism, ensuring that our customers feel happy with our services and their homes remain safe and healthy.
Our Mission
Our mission is to provide our clients with outstanding, reliable, and trustworthy service. We strive to build long-term relationships with our customers, and our 100% Satisfaction Guarantee ensures that our clients are always satisfied with our work.
Our Services
We offer a wide range of cleaning services, including residential move-in/out cleaning, short-term rentals, commercial office cleaning, retail stores, health facilities, fitness centers, educational institutions, day porter, post-construction cleaning, carpet cleaning, and pressure washing. Whether you need a one-time cleaning or a recurring schedule, we have a solution that fits your needs.
Why Choose Us
By choosing The Austin Cleaning Group, you can expect a team of professionals who are insured, bonded, and trained to tackle even the toughest messes. We guarantee our work, and if something is missed or needs to be retouched, we will come out to your home or office within 24 hours to make things right at no additional cost.
Our Commitment
At The Austin Cleaning Group, we are committed to providing our clients with exceptional service, flexibility, and affordability. We understand the importance of a clean and healthy environment, and we are dedicated to making that a reality for our customers.
Overall Satisfaction
The majority of reviewers were extremely satisfied with the cleaning services provided by The Austin Cleaning Group. They praised the professionalism, attention to detail, and thoroughness of the cleaning team.
Positive Aspects
- Excellent Communication: Many reviewers mentioned the excellent communication throughout the process, from booking to service.
- Thorough Cleaning: The cleaning team was praised for their attention to detail, leaving homes sparkling clean and bright.
- Professionalism: The team was described as polite, friendly, and professional.
- Value for Money: Many reviewers felt that the prices were reasonable and a good value for the quality of service provided.
Negative Aspects
- Missed Areas: A few reviewers mentioned that some areas, such as window ledges and top of dressers, were missed during the cleaning process.
- Communication Barriers: Some reviewers experienced communication barriers with the cleaning team, which led to misunderstandings and missed areas.
- Not Meeting Expectations: A few reviewers felt that the cleaning service did not meet their expectations, particularly with regards to deep cleaning and specific tasks.
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