Build Your Dream Home with Us
At Decker & Mattison Co., Inc., we take pride in our long history of providing exceptional heating and air conditioning services to the good people of Hutchinson and Western Kansas. For over 90 years, our family-owned business has been dedicated to delivering top-notch products and services that meet the unique needs of our customers.
Our History
From humble beginnings as a local hardware store in 1930, we've evolved into a renowned dealer and distributor of heating and air conditioning equipment and supplies. Over the decades, we've grown and expanded our services to serve the region, while maintaining our commitment to quality and customer service.
Our Services
At Decker & Mattison Co., Inc., we understand that every customer has unique needs. That's why we offer a diverse range of products and services designed to cater to your specific requirements. Whether you're a homeowner or a business owner, we've got you covered.
Residential Services
For homeowners, we offer a comprehensive range of products and services, including:
- Residential Forced Air Systems
- Geothermal Systems
- Ductless Systems
- Floor Furnaces
- Wall Furnaces
- Console Heaters
- Boilers and Hydronic Systems
Commercial Services
For business owners, we provide commercial solutions, including:
- Unit Heaters
- Radiant Tube Heaters
- Rooftop Package Heat/Cool Units
- Chillers
Expertise and Services
Our team of experienced professionals is dedicated to delivering exceptional service, from installation to maintenance and repair. We possess the latest technology and tools to ensure prompt and efficient resolutions to any issues that may arise.
Why Choose Us?
At Decker & Mattison Co., Inc., we take pride in our:
- Family legacy of over 90 years
- Commitment to quality and customer service
- Expertise in heating and air conditioning solutions
- Comprehensive range of products and services
- Experienced and dedicated team
Get in Touch
If you have any questions, concerns, or queries, please feel free to reach out to us. We're always here to help.
Overall Performance
Decker Mattison, a heating and air supply store, has received mixed reviews from customers. While some customers have praised the company's knowledgeable staff, quick response times, and quality service, others have experienced poor service, including delays in receiving quotes and mistakes in repairs.
Part 1: Quality of Service
The majority of customers have had positive experiences with Decker Mattison. Staff members are described as knowledgeable, helpful, and courteous. Technicians are prompt, professional, and thorough in their diagnoses and repairs. Some customers have praised the company's ability to find the right parts quickly, while others have appreciated the attention to detail and clean-up after repairs.
Part 2: Negatives and Complaints
However, not all customers have had positive experiences. A few customers have reported delayed quotes, unqualified technicians, and mistakes in repairs. One customer reported that a technician failed to clean their AC and allowed coolant to escape, which led to additional costs. Another customer described a technician as "unqualified" and said that it took multiple visits to fix the issue.
Conclusion
Decker Mattison has received an overall rating of 3.5 stars out of 5 based on the reviews provided. While some customers have praised the company's service, others have experienced issues with delayed quotes, unqualified technicians, and mistakes in repairs. As with any company, it's essential to carefully research and evaluate reviews before making a decision.
Be the first to review Decker & Mattison.
Write a Review
