Transforming Spaces, Enhancing Lives, One Floor at a Time.
At Vernon The Heating & Cooling Specialist, we pride ourselves on being a premier provider of HVAC services, delivering exceptional quality, integrity, and customer care to our residential and commercial clients in the Washington, D.C. metro area, Northern Virginia, and Montgomery County, Maryland.
Our History and Values
For over 40 years, we have been dedicated to helping our customers enjoy comfortable and affordable heating and cooling in their homes and businesses. Our commitment to quality, reliability, and customer satisfaction has earned us a reputation as a trusted and reliable partner for all our clients' HVAC needs.
Our Expertise
Our team of experts is made up of NATE-certified technicians who are dedicated to providing top-notch service, professionalism, and expertise. We offer a comprehensive range of services, including AC repair, AC installation, furnace repair, furnace installation, boilers, heat pumps, air handlers/fan coils, and HVAC indoor air protection.
Residential HVAC Services
We offer a range of services for residential HVAC systems, including AC repair and installation, furnace repair and installation, boilers, heat pumps, and air handler/ fan coil systems. Our technicians are available 24/7 to provide prompt, courteous service.
Commercial HVAC Services
At Vernon The Heating & Cooling Specialist, we understand the importance of a well-maintained HVAC system for businesses. Our commercial services include HVAC installation, repair, and maintenance for a wide range of industries, from restaurants to hospitals, schools, and government institutions.
Indoor Air Quality
Indoor air quality is a significant concern for both residential and commercial clients. Our team of experts offers a range of indoor air quality products and services, including humidification, dehumidification, air purification, and filtration systems.
Refrigeration Services
Our refrigeration services cater to commercial clients, including restaurants, cafes, and food establishments. We provide repair, maintenance, and installation services for refrigeration units, including walk-in freezers, display cases, food service equipment, and icemakers.
Commercial Maintenance and Club Memberships
Our commercial maintenance services are designed to reduce operating expenses and increase the lifespan of your heating and air conditioning equipment. Our Vernon Club Membership program offers regular maintenance, priority scheduling, and discounts on repairs.
Conclusion
At Vernon The Heating & Cooling Specialist, we are committed to providing our clients with exceptional service, expert advice, and innovative solutions for all their HVAC needs. We look forward to serving you.
Scam and Poor Quality Work
The reviews for Vernon Heating & Air Conditioning are overwhelmingly negative. Many customers have reported experiencing poor quality work, scams, and dishonest business practices. Several customers have been overcharged for services, and some have had to pay for repeat repairs to fix issues caused by Vernon's technicians. The company's proposal prices are often significantly higher than the actual cost of the work, and some customers have reported feeling misled and taken advantage of.
Poor Customer Service and Unreliable Technicians
In addition to poor quality work, customers have also reported poor customer service and unreliable technicians. Some customers have had to wait extended periods for their technicians to arrive, only to have them claim they had to travel long distances to reach their location. Other customers have reported technicians showing up late or not showing up at all. When customers have tried to contact the company to address issues, they have been met with unhelpful or unprofessional behavior by the customer service team.
Positive Reviews
There are a few isolated positive reviews, praising Vernon's customer service and the quality of their work. One customer, a head brewer at Lost Rhino Brewing, praised Vernon for their prompt and professional service in replacing a cold box. Another customer appreciated the company's willingness to go above and beyond to resolve an issue with a medical laser cooling unit.
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