About Us
Tex A Clean Carpet Care LLC has been providing professional carpet cleaning services in the Houston area for over 20 years. Founded on the principle of delivering exceptional service and exceeding customer expectations, we have become known for our meticulous attention to detail, eco-friendly practices, and transparent pricing.
Our Expertise
We offer comprehensive cleaning services designed to restore and protect your carpets, upholstery, and other flooring. Our skilled technicians have extensive experience in:
- Carpet Cleaning: Deep cleaning for all types of carpets, including stain removal, deodorizing, and protection application.
- Upholstery Cleaning: Gentle yet effective cleaning for leather, fabric, and other upholstery materials.
- Rug Cleaning: Specialized cleaning for Oriental rugs, area rugs, and other unique rugs.
- Air Duct Cleaning: Comprehensive cleaning of air ducts to improve air quality and remove dust, allergens, and pet dander.
- Water Damage Restoration: Efficient and timely restoration services to mitigate damage from floods, leaks, or spills.
Client-Centric Approach
At Tex A Clean Carpet Care LLC, we believe in building lasting relationships with our clients. We are committed to:
- Providing upfront and honest communication about our services and pricing.
- Offering flexible scheduling and convenient appointment times.
- Using eco-friendly cleaning products that are safe for families and pets.
- Delivering exceptional customer service throughout the cleaning process.
Choose Tex A Clean Carpet Care LLC for
- Consistent and reliable cleaning results.
- Personalized attention to your unique needs.
- Competitive and transparent pricing.
- Responsive customer service and communication.
Mixed Reviews for Tex A Clean
Rushed and Unprofessional Service
Some customers have reported that the service provided by Tex A Clean was rushed and unprofessional. One customer had to ask the cleaner to redo the job twice, and another customer was left with a water mess and muddy carpet after the service. Some customers also mentioned that the smell after the cleaning was not pleasant.
Excellent Service and Results
On the other hand, many customers have reported excellent service and results from Tex A Clean. They were impressed with the professionalism and attention to detail of the technicians, and the pricing was fair. The service was prompt, and the results were impressive, with visible differences in the cleanliness of the carpets and rugs.
Customer Service Issues
Some customers have reported issues with customer service, including being told the wrong arrival time and being offered a discount after complaining about the inconvenience. One customer reported that the customer service representative was extremely rude and unprofessional.
Be the first to review Tex A Clean Carpet Care.
Write a Review
