Large Enough to Serve You. Small Enough to Care.
At Hometown Mechanical, we pride ourselves on being a leading mechanical contractor in Eastern Iowa, committed to excellence since 1983. With 40 years of industry experience, our team of industry professionals is dedicated to delivering safe, quality, and cost-effective projects that meet the unique needs of our clients.
Our Mission and Philosophy
At Hometown Mechanical, our mission is to deliver quality projects safely, on time, and within budget while striving for excellence in client, partner, and employee relationships. Our values are built on a foundation of respect, honesty, excellence, accountability, and communication. We believe that by upholding these values, we can build strong relationships with our clients and partners, and deliver exceptional results.
Our Services
At Hometown Mechanical, we offer a comprehensive range of services to meet the unique needs of our clients. Our services include:
- Engineering and Design-Build: Our team of experienced engineers and designers work closely with our clients to design and build mechanical systems that meet their specific needs.
- Commercial: We offer a wide range of commercial services, from building HVAC systems to plumbing and mechanical installations.
- Industrial: Our team has extensive experience in designing and installing mechanical systems for industrial clients, including manufacturing facilities and warehouses.
- Residential: Whether you need a new HVAC system or a plumbing installation, our residential services are designed to meet the unique needs of homeowners.
- Underground and Emergency: In the event of an emergency, our team is equipped to respond quickly and effectively to ensure minimal disruption to your operations.
- Projects: We have extensive experience in managing large-scale mechanical projects, from design to installation.
Our Reach
With 40 years of industry experience, Hometown Mechanical has established a strong presence in Eastern Iowa and surrounding areas. Our services extend to the Quad Cities, Iowa City, Cedar Rapids, Burlington, and everything in between.
Get in Touch
At Hometown Mechanical, we pride ourselves on our commitment to quality and exceptional customer service. Whether you're a homeowner, business owner, or contractor, we're here to help. Contact us today to learn more about our services and how we can meet your mechanical needs.
Excellent Customer Service and Quality Work
The reviews highlight the exceptional customer service and quality work provided by the company. Employees like Kolton, the crew, and Aaron are commended for their professionalism, trustworthiness, and dedication to ensuring customer satisfaction.
Positive Experiences with HomeTown
Several reviewers had positive experiences with the company, praising their ability to communicate effectively, work efficiently, and provide fair estimates. HomeTown is credited with replacing a failing hot water heater, fixing a leak in a main pipe, and restoring water service in a timely manner.
Issues with Employee Conduct and Pricing
However, some reviewers expressed dissatisfaction with the conduct of certain employees, such as Carter, who was perceived as unprofessional and slow to provide quotes. Additionally, some reviewers felt that the company's pricing was too high, with one reviewer stating that the quote was three times higher than another service company.
Negative Experiences with Customer Service
A few reviewers had negative experiences with the company's customer service, citing issues with responsiveness, tardiness, and unprofessional behavior. One reviewer was particularly dissatisfied, stating that they would not use the company again due to poor customer service.
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