Fulfill your Dreams at Lisac's
At Lisac's, we take pride in being the Northwest's Premiere Fireplace Showroom, offering the largest selection of premium hearth products to fit most any application and installation. With a rich history dating back to 1947, we have been providing innovative solutions to your heating and outdoor living needs for nearly 70 years. Our two showrooms, located in Portland and Milwaukie, feature over 150 units, showcasing classic and contemporary products perfect for any design, whether you're building a new home or updating an existing one.
Our Services
We are a full-service hearth center, offering sales and maintenance of gas, wood, and pellet appliances. Our trained, professional sales staff will assist you in all aspects of your purchase, including venting, installation, and interior design options. Whether you're looking for a freestanding stove, built-in fireplace, or fireplace insert, we have the expertise to help you make an informed decision.
In addition to our extensive selection of fireplaces, we also specialize in outdoor living solutions, including fire pits, outdoor heaters, and barbecues. Our knowledgeable staff will work with you to create your dream outdoor living space, tailored to your unique style and needs. We also offer a wide selection of products for commercial properties that require specific needs.
Our Commitment
At Lisac's, we are committed to excellence in everything we do. We believe in providing our customers with the best products, services, and expertise to ensure their complete satisfaction. We are dedicated to building long-term relationships with our customers, and we strive to make every interaction with us a positive and memorable one.
Our History
Lisac's has a rich history dating back to 1947, when we first opened our doors in Portland, Oregon. Since then, we have been serving our community with pride, providing innovative solutions to their heating and outdoor living needs. Over the years, we have grown and expanded, but our commitment to excellence has remained unwavering.
Overall Experience
The reviews of Lisac's heating and fireplace store vary from 1 to 5 stars, indicating a range of customer satisfaction. While some customers had positive experiences, others faced issues with customer service and product quality.
Home Performance and Repair
The reviews highlight instances of good and poor home performance and repair services. Todd Stuhr praises Derek, a technician, for being professional, knowledgeable, and respectful. On the other hand, Faa Pilot expresses disappointment with the company's customer service and lack of knowledge on proper fireplace installation and maintenance.
Installation and Sales
Several reviewers complimented the sales team, mentioning their helpfulness, knowledge, and friendliness. Ian Leech, Charles Acquisto, and Kyle Green appreciated the personalized service and guidance they received when selecting and installing gas inserts, stoves, and heaters. In contrast, Suzanne Myhra's experience with staff was poor, as they seemed uninterested and unhelpful.
Customer Service
Tiffany Webster's review highlights the importance of effective customer service. She experienced multiple issues with her newly installed gas fireplace insert, including a noisy fan, and was given empty promises by multiple employees. Matt McNamara, on the other hand, received good customer service when purchasing an electric patio heater.
Technical Issues
Faa Pilot's review mentions a lack of training and knowledge among technicians, which affected the installation and maintenance of his gas fireplace. Author Shane Moss praises the company's transparency and honest staff, who did not work on commission.
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