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Designing spaces that inspire, nurture, and enrich your life.

Welcome to Palmetto Alarm, LLC, a reputable and experienced security company founded in the year 2000. Our mission is to provide top-notch security solutions to residential and commercial clients in South Carolina. For over two decades, we have been dedicated to delivering exceptional service, cutting-edge technology, and personalized attention to our customers.

Our Story

We set out to revolutionize the security industry by offering innovative products and services that cater to the unique needs of our customers. Our team of experts has extensive experience in designing and installing tailored security solutions that meet the specific requirements of our clients. Our commitment to excellence has earned us a reputation as one of the most trusted security companies in the region.

Services

At Palmetto Alarm, we offer a comprehensive range of security products and services designed to meet the diverse needs of our customers. Our services include:

  • Residential Security: We provide customized security solutions for homeowners, ensuring their families and properties are protected from potential threats.
  • Commercial Security: Our commercial security solutions cater to small and medium-sized businesses, providing peace of mind and securing their properties.
  • Home Automation: Our smart home automation system allows customers to control their security systems and appliances from anywhere using their smartphones.
  • Video Monitoring: Our expertly hosted video monitoring service keeps an eye on customers' homes and properties, providing real-time updates and alerts.

Advanced Security Solutions

Our state-of-the-art security solutions include:

  • IP Cameras: Providing crystal-clear video recording of activity around the home.
  • Doorbell Cameras: Allowing customers to view and interact with visitors remotely.
  • Smart Thermostats: Allowing customers to control temperature and energy consumption.
  • Smart Locks: Permitting remote access and control of doors and systems.
  • Wireless Sensors: Monitoring and alerting customers to potential security threats.
  • Panic Buttons: Allowing customers to quickly alert our Alarm Response Center in emergency situations.

Meet Our Team

We take pride in our experienced and dedicated team, who are committed to providing exceptional customer service and ensuring the highest level of security for our clients.

Get in Touch

We're just a call away. Contact us today to learn more about our security solutions and how we can help protect your family and business.

Reviews
Positive: Customers praise Palmetto Alarm's fast and reliable service, reasonable prices, and good customer service.
Negative: Some customers accuse Palmetto Alarm of predatory behavior, unethical business practices, and poor business ethics.

Overview

Palmetto Alarm, a security camera and alarm system provider, has received mixed reviews from its customers. While some customers have praised the company's fast and reliable service, others have expressed dissatisfaction with their experiences.

Positive Experiences

Fast and Reliable Service

Many customers have praised Palmetto Alarm's fast and reliable service. They have commented on the company's ability to provide top-notch installation services, with friendly and expert technicians.

Reasonable Prices

Customers have also appreciated the company's reasonable prices, which are considered to be more competitive than those of its competitors.

Good Customer Service

The office staff has been commended for their excellent customer service, with customers feeling supported and valued.

Negative Experiences

Predatory Behavior

Some customers have accused Palmetto Alarm of predatory behavior, particularly towards the elderly and those who are not financially savvy. They have reported being coerced into signing long-term contracts and being threatened with legal action if they default on payments.

Unethical Business Practices

One customer has reported that the company took advantage of their elderly mother, who was not competent to make financial decisions, and signed her up for a five-year contract without her understanding the terms. The company has also been accused of being unwilling to compromise and instead threatening to place a lien on the customer's property.

Poor Business Ethics

Customers have expressed disappointment and frustration with Palmetto Alarm's business ethics, with some labeling them as "unethical" and "predatory".

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