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Trust the Experts in Plumbing and Septic Services

At Metro Rooter, we're proud to be the leading provider of comprehensive plumbing and septic services in Jacksonville and throughout North Florida. With over 40 years of experience, our team of highly trained professionals is dedicated to delivering top-notch solutions to residential and commercial clients alike.

Our History

Established in 1978, Metro Rooter began as a water and wastewater treatment plant operations company. Over the years, we've expanded our services to become the most comprehensive Jacksonville plumbing and septic company in the state of Florida. Today, we offer a wide range of services, including plumbing contracting, emergency plumbing services, lift station installations, inspections, and repairs, grease trap cleaning services, septic and drain field installations, industrial pipe cleaning, and video inspections.

Our Services

At Metro Rooter, we understand that every client's needs are unique. That's why we offer a comprehensive suite of services designed to meet the diverse needs of our clients. Our services include:

  • Residential Plumbing: From leaky faucets to burst pipes, our team of expert plumbers is equipped to handle any residential plumbing issue.
  • Commercial Plumbing: We provide top-quality commercial plumbing services, including grease trap cleaning, lift station installations, and industrial pipe cleaning.
  • Grease Traps: Our team specializes in restaurant grease trap cleaning near Jacksonville, Florida, and the surrounding areas.
  • Septic Services: From septic system cleanings and repairs to septic tank pumping, we've got you covered.
  • Drain Cleaning: Our state-of-the-art equipment allows us to clear even the toughest clogs and blockages.
  • Lift Stations: We install, inspect, and repair lift stations to ensure your plumbing system runs smoothly.
  • High-Pressure Grouting: Our team uses advanced technology to restore your pipes to their original condition.
  • High-Pressure Vacuum: We offer high-pressure vacuum services to remove debris and sediment from your pipes.
  • Catch Basin Cleaning: Our team is equipped to clean and maintain your catch basins to prevent clogs and backups.
  • Digless Trenchless Pipe Repair: We use cutting-edge technology to repair your pipes without digging up your yard.

Why Choose Metro Rooter?

At Metro Rooter, we're committed to providing exceptional service and unparalleled results. Here's what sets us apart:

  • Largest Service Offering: We offer the widest range of services and access to the largest fleet of equipment.
  • Environmentally Friendly: Our team is dedicated to environmental compliance, ensuring that our services are both effective and eco-friendly.
  • Highly Trained Staff: Every member of our team has undergone extensive training to ensure that they're equipped to handle any plumbing or septic issue.
  • Experienced Service Provider: With over 400 years of combined experience, our team has seen it all and is equipped to handle even the most complex issues.
  • Local Service Provider: We're available 24/7 to provide emergency services when you need them most.

Our Fleet

At Metro Rooter, we maintain a large fleet of service vehicles and equipment, including a large fleet of pumper/jetter/vacuum trucks. This allows us to handle any size job or emergency, 24 hours a day.

Wastewater Treatment Plant

As one of the few companies with a wastewater treatment plant on-site, we're uniquely positioned to provide unparalleled service and solutions to our clients.

Reviews
Positive: The technicians' expertise, professionalism, and courtesy were consistently praised by customers.
Negative: Some customers experienced issues with miscommunication, unqualified technicians, and inconsistent service.

Exceptional Service and Professionalism

The reviews are overwhelmingly positive, with most customers praising the professionalism, knowledge, and courtesy of the technicians. Many reviewers mentioned that the technicians took the time to explain the process and answer their questions, making them feel informed and confident in the service.

Technicians' Expertise and Efficiency

Several reviewers praised the expertise and efficiency of the technicians, including George, Darrell, Stephen, Justin, Chansi, and Mike. They were able to diagnose and fix problems quickly and effectively, often going above and beyond to ensure customer satisfaction.

Customer Service and Communication

Many reviewers commended the company's customer service, citing the friendly and helpful office staff, prompt responses to calls, and clear communication throughout the service process.

Special Mentions

Some technicians, such as Stephen Jackson and Chansi Pelzer, received multiple mentions for their exceptional service and professionalism.

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