Your Comfort is Our Command
At RAM Heating and Air, we are dedicated to providing top-notch heating and cooling services to the Greater Baton Rouge area. With over 35 years of experience, we have established ourselves as a trusted and reliable provider of HVAC services. Our team of certified technicians, led by Fernie and Sue Soignier, are committed to providing exceptional customer service and ensuring that our customers' expectations are exceeded.
Our Story
RAM Heating and Air Conditioning was founded in 1983 by husband and wife team, Fernie and Sue Soignier. With a small team and one truck, we set out to provide heating and cooling services to the local community. Over the years, we have grown our services, staff, and expertise, but our commitment to customer satisfaction has remained unwavering. Today, we are proud to be certified Trane Comfort Specialists and have received the National Trane "Distinguished Dealer" award eight times.
Our Services
At RAM Heating and Air, we offer a comprehensive range of HVAC services, including:
- Repairs: Our team of certified technicians is available 7 days a week to repair your heating and cooling units.
- Maintenance: Regular maintenance is essential to ensure your units run efficiently and effectively. Our maintenance staff is dedicated to keeping your units in top condition.
- New Construction: We specialize in installing new heating and cooling systems for residential and commercial properties.
- Equipment Replacement: If your unit is old or inefficient, we can provide you with a new, high-efficiency unit that will save you money on energy bills.
- Financing: We understand that investing in a new HVAC system can be costly, which is why we offer financing options to make it more affordable.
Our Commitment to Customer Satisfaction
At RAM Heating and Air, we take pride in our customer-centric approach. We believe that your comfort is our top priority, and we strive to provide exceptional customer service in every interaction. Our staff is courteous, responsive, and dedicated to ensuring that your experience with us is stress-free and hassle-free. We offer flat-rate, upfront pricing, multiple payment options, and a year-long warranty on all our work.
Meet Our Team
Our team is led by Fernie and Sue Soignier, who are passionate about providing exceptional customer service. Our technicians are certified, bonded, and insured, ensuring that you receive the highest level of expertise and professionalism. We are proud to be a family-owned and operated business, and we treat every customer like family.
Get in Touch
If you have any questions, concerns, or would like to schedule a service call, please don't hesitate to contact us. We are always available to help.
Excellent Customer Service and Work Quality
The reviews are overwhelmingly positive, with customers praising RAM Heating and Air Conditioning for their exceptional customer service, prompt responses, and high-quality work.
Prompt Responses and Professionalism
Many reviewers mentioned the company's prompt responses to their calls, with some even receiving same-day service. Technicians were consistently described as professional, courteous, and respectful of customers' time and homes.
Honesty and Integrity
Several reviewers appreciated the company's honesty and integrity, with technicians providing transparent diagnoses and quotes, and recommending only necessary repairs. This built trust with customers, who felt they were not being taken advantage of.
Knowledgeable and Friendly Technicians
Technicians were frequently praised for their knowledge, friendliness, and willingness to explain complex issues in simple terms. Many customers developed trust and formed relationships with specific technicians.
Quality of Work and Materials
The company's work was consistently praised for its quality, with customers reporting satisfaction with installations, repairs, and maintenance services. The quality of materials used was also commended.
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