Dedicated Cleaning for a Sparkling Home
Miracle Maids is a reputable cleaning service proudly serving the residents of Austin, Round Rock, Lakeway, Georgetown, Cedar Park, Leander, Pflugerville, Hutto, and surrounding communities. We believe everyone deserves a clean and healthy home, and we are committed to providing superior cleaning services at an affordable price.
Delivering Personalized Cleanliness
Our team of experienced and trustworthy cleaners takes the time to understand each client's unique needs and preferences. We are dedicated to exceeding expectations and making each cleaning experience better than the last. We encourage open communication and feedback to ensure we meet and surpass your expectations.
Comprehensive Cleaning Services
From routine house cleanings to move-out and post-construction cleaning, we offer a comprehensive range of services to meet your every need.
Our services include
- Residential Cleaning: Regular maintenance to maintain a sparkling home.
- Move-In/Move-Out Cleaning: Thorough cleaning for new residents or those relocating.
- Custom Cleaning: Tailored services to fit your specific requirements.
- Real Estate Property Cleaning: Ensuring a spotless presentation for open houses and potential buyers.
Why Choose Miracle Maids?
- 100% Satisfaction Guarantee: If you're not happy, we'll re-clean at no cost.
- Bonded and Insured: Your peace of mind is our priority.
- Background Checks: We perform thorough background checks on all employees.
- Flexibility and Availability: We offer one-time and regular cleaning schedules to fit your needs.
- Responsive Communication: We are responsive to your inquiries and feedback.
Community Commitment
Miracle Maids is proudly involved in the Austin community, supporting local businesses and organizations. We believe in building lasting relationships with our clients and being active members of the community we serve.
Company Reputation and Trust
The company has been accused of fraudulent charges, with reviewers claiming they were overcharged for services not rendered. Some reviewers have reported being threatened with criminal charges when they refused to pay for subpar services.
Quality of Service
The cleaning services provided by the company have been described as inadequate, with areas such as closets and under furniture being neglected. Some reviewers have reported that the cleaners only did a minimal amount of work, such as mopping the floor, and left without completing the job.
Communication and Customer Service
The company's communication and customer service have been criticized for being poor. Reviewers have reported not being able to get in touch with the company to resolve issues, and when they did, they were met with rudeness and threats.
Pricing
The company's pricing has been criticized for being misleading, with reviewers claiming they were quoted one price but charged another. Some reviewers have reported being charged for services not rendered.
Positive Experience
One reviewer had a positive experience with the company, reporting that they did a good job with the move-out cleaning and went above and beyond to make them happy.
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