At Gray's Total Green Energy Solutions, LLC, we are a family-owned and operated business that has been serving Northwest Indiana and the Chicago Metro for over 50 years. As a premier Green Energy HVAC service provider, we take pride in providing quality and reliable services to our customers.
Our Core Values
At Gray's Total Green Energy Solutions, we believe in providing exceptional service to our customers. We value your business and strive to earn it the old-fashioned way - by providing a fair and honest price and standing behind our work. Our team is dedicated to delivering peace of mind to our customers by ensuring their heating and cooling systems are in top working condition.
Our Services
We offer a range of services to meet your heating and cooling needs. Some of our services include:
Air Conditioning
Our high-efficiency air conditioners can bring plenty of comfort to your Lowell home when the summer temperatures start to soar. Our cooling experts work with all make and models of air conditioners, and we offer 24/7 emergency repair services for when you need us.
Heating
Is your furnace acting up, blowing cold air, or making too much noise? Don't get left in the cold! Our experienced team of professionals is here to keep your home or business warm and cozy.
Generator Services
Prepare your Indiana home for the next power outage by installing a whole-house generator. At Gray's Total Green Energy Solutions, we carry top-of-the-line Honeywell generators to deliver the power you need during an extended outage.
Preventative Maintenance Plans
A properly maintained heating and cooling system will last longer and operate more efficiently. Our maintenance agreements offer peace of mind to homes and businesses in Lowell. Complete customer satisfaction is our goal with every service call.
Our Team
We're proud to have a team of experienced professionals who are dedicated to providing exceptional service. Meet our team, including Lynn Gray, our president and owner, and our team of expert technicians and installers.
Why Choose Gray's
At Gray's Total Green Energy Solutions, we're committed to providing quality and reliable services to our customers. We believe in building long-lasting relationships with our customers and providing them with peace of mind. We're here to help you with all your heating and cooling needs.
Contact Us
Don't hesitate to contact us if you have any questions or concerns. We're always here to help. Simply give us a call at 219-696-8377 or arrange a call-back with us.
Overall Experience
Gray's Home Solutions has received numerous reviews from satisfied customers, with many praising their courteous and professional technicians, efficient services, and prompt responses to emergencies. Customers appreciate the company's ability to handle various home services, including HVAC maintenance and repair, installation, and cleaning.
Technical Expertise
Technicians at Gray's Home Solutions are highly skilled and knowledgeable in their work. Customers have praised technicians like Tony, Matt, Jakob, and Joe for their expertise, professionalism, and willingness to answer questions. They are comfortable working in tight spaces and taking the time to explain services and findings to customers.
Customer Service
Gray's Home Solutions is known for its exceptional customer service. Customers appreciate the company's quick response to emergencies, reasonable pricing, and flexible scheduling. The office staff, including Robin, is also praised for being kind, professional, and helpful.
Challenges and Criticism
However, not all reviews have been positive. A few customers have expressed disappointment and frustration with the company's services. For example, one customer was unhappy with the cost of replacing their water heater, while another customer felt that the company did not properly diagnose and repair their boiler issue.
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