"Treated Like Family" - Experience the Mechanical Brothers Difference
About Us
Our Story
At Mechanical Brothers Heating and Cooling, we have been proudly serving the Phoenix Valley for over 15 years, dedicated to providing top-notch air conditioning, heating, and duct cleaning services to both commercial and residential customers. Our team of fully licensed and bonded technicians is committed to delivering exceptional quality work and ensuring the satisfaction of our customers. We take pride in our ability to provide fully financing on all new A/C units, making it more accessible to our customers.
Our Mission
Our mission is to provide unparalleled service, unbeatable prices, and overall value to our customers. We aim to build long-term relationships with our customers, founded on trust, quality, and reliability. We believe in treating our customers like family, and our technicians will treat your home or office with the same care and consideration as they would their own.
Our Services
We offer a comprehensive range of services, including:
- HVAC Installation, Service, and Repair
- Retro-fit Installations
- Duct Cleaning and Sanitizing
- Filter and Service Packages
- Commercial and Residential Preventative Maintenance Programs
- Yearly Service Packages
What Sets Us Apart
At Mechanical Brothers Heating and Cooling, we are committed to providing exceptional service, and we guarantee our work. We believe in transparency, and we will never try to upsell or force additional services on our customers. Our prices are competitive, and we offer exclusive pricing on unit replacements for our customers. We prioritize customer satisfaction, and our technicians are continually trained to ensure the highest level of expertise.
Our Promise
We promise to provide quality work, exceptional service, and unbeatable prices. We promise to treat our customers like family, and our technicians will treat your home or office with the same care and consideration as they would their own. We promise to be there for you, whenever you need us, with emergency services available 24/7.
Overview
Mechanical Brothers has received a mix of positive and negative reviews from their clients. The company provides various HVAC services, including installation, repair, maintenance, and maintenance.
Services and Quality
The majority of the positive reviews praise the company's commitment to safety, professionalism, and excellent customer service. Clients appreciate the quick response times, reasonable prices, and the technicians' expertise. Mechanical Brothers has received glowing reviews for its installation services, with some clients noting that the company's prices are fair.
Communication and Follow-up
Some clients have expressed dissatisfaction with the company's communication and follow-up. One reviewer reported difficulty in getting an invoice and estimate, leading to a delayed payment. Another reviewer felt that the company took too long to show up for a scheduled appointment.
Price and Value
Reviews are mixed regarding price and value. Some clients appreciated the fair prices and value for the services provided. However, others felt that the prices were too high.
Conclusion
Mechanical Brothers has a strong reputation for providing excellent customer service, professionalism, and expertise. While some clients have had issues with communication and price, the company continues to serve its clients with commitment to safety and quality.
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