Reliable Solutions for a Comfortable You
General Heating and Air Conditioning is a leading provider of heating, ventilation, and air conditioning (HVAC) services in the Greater New Orleans area. With over 65 years of experience, we have established ourselves as a trusted and reliable partner for all your heating and cooling needs.
Our History
Founded in 1952 by Charles L. Gambel Sr., General Heating and Air Conditioning has been family-owned and operated for three generations. We combine old-fashioned values of integrity and customer satisfaction with the latest technical advances to provide our customers with the best of both worlds. Our commitment to excellence has earned us a reputation as one of the largest and most respected HVAC companies in the region.
Our Services
At General Heating and Air Conditioning, we offer a comprehensive range of services to cater to all your heating and cooling needs. Our experienced and trained staff provides repair, maintenance, and installation services for central air conditioning, heating units, and systems, including custom duct builds. We also offer 24-hour emergency service, annual preventive maintenance plans, and financing options for new systems.
Our Mission
Our mission is to provide our customers with reliable, efficient, and cost-effective HVAC solutions that meet their unique needs and preferences. We strive to build long-term relationships with our customers by delivering exceptional customer service, quality workmanship, and unparalleled expertise.
Our Team
Our team of experts is dedicated to providing personalized service and tailored solutions to meet the specific needs of our customers. Our staff includes experienced technicians, sales professionals, and customer service representatives who are committed to delivering exceptional service and ensuring customer satisfaction.
Why Choose Us?
At General Heating and Air Conditioning, we pride ourselves on our reputation for reliability, integrity, and customer satisfaction. We offer:
- 24-hour emergency service
- Free estimates on new AC/heating system replacements
- Up to 12-year parts and labor warranty on new systems
- Financing options for new systems
- Annual preventive maintenance plans
- Experienced and trained staff
- Unparalleled expertise and knowledge of the latest HVAC technology
Get in Touch
If you have any questions or need more information about our services, please don't hesitate to contact us. We look forward to serving you!
Overall Experience
The majority of the reviewers had a very positive experience with the company, praising their prompt and courteous service, knowledgeable technicians, and fair pricing. Many reviewers appreciated the explanations provided by the technicians, who took the time to answer their questions and explain the necessary repairs. The company's professionalism, reliability, and efficiency were also highlighted.
Praise for Technicians
Several reviewers specifically praised individual technicians, such as Tom, Jeff, Ron, and Maurice, for their exceptional service, expertise, and friendly demeanor. These technicians were credited with solving complex problems, explaining complex issues in an understandable manner, and providing excellent customer service.
Positive Aspects
- Prompt and courteous service
- Knowledgeable and friendly technicians
- Fair pricing
- Professionalism and reliability
- Excellent customer service
- Technicians took the time to explain repairs and answer questions
Negative Experiences
On the other hand, a few reviewers had negative experiences with the company, citing disrespectful behavior, poor communication, and reckless driving by the company's representatives.
Negative Aspects
- Disrespectful behavior
- Poor communication
- Reckless driving
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