Serving the Carolinas One Chimney at a Time. Since 1989
At Great Bay Carpet & Upholstery Cleaning, we are a local, family-owned, and operated company based in Newfields, NH, with over 25 years of experience providing top-notch carpet, area rug, grout/tile, and upholstery cleaning services to residential, commercial, and industrial customers in Portsmouth, Exeter, Stratham, Hampton, North Hampton, Rye, Greenland, Newmarket, Newfields, Durham, and Epping.
Our Mission
Our mission is to provide impeccable service, unparalleled customer satisfaction, and stunning results. We take pride in bringing out the best in your home or business using the highest quality eco-friendly products and state-of-the-art equipment. Our team of dedicated professionals is committed to getting every job done right, ensuring the highest levels of customer satisfaction.
Our Services
We offer a range of services designed to revitalize your home or business. From carpet and upholstery cleaning to area rug cleaning, tile and grout cleaning, and upholstery cleaning, we have the expertise and equipment to tackle any job. Our residential services are designed to bring new life to your home, while our commercial services are tailored to help businesses make a lasting impression.
What Sets Us Apart
What sets us apart is our dedication to excellence, our commitment to using only the highest quality eco-friendly products, and our state-of-the-art equipment. We take the time to properly inspect every job, provide guidance on what needs restoration, and take steps to revitalize everything to better than brand new. Our team of professionals is trained to deliver unbeatable carpet and upholstery cleaning services, every day.
Why Choose Us
Choose Great Bay Carpet & Upholstery Cleaning for unparalleled customer service, unbeatable results, and a dedication to exceeding your expectations. We guarantee the highest levels of customer satisfaction, and our team of professionals is committed to getting every job done right.
Overall Experience
The majority of customers had an excellent experience with the company, praising their professionalism, courtesy, and high-quality work. Many reviewers mentioned the friendly and courteous technicians, who were knowledgeable and skilled in their work.
Technicians and Customer Service
The technicians were commended for their professionalism, cheerfulness, and ability to work efficiently. Customers appreciated their respect for their homes and pets, making them feel comfortable and relaxed during the service.
Cleaning Quality
The cleaning quality was exceptional, with many customers impressed by the results. The company was able to remove tough stains, leaving carpets and upholstery looking and smelling fresh and clean.
Scheduling and Communication
Scheduling appointments was easy, and the company was responsive to customers' needs and concerns. The customers appreciated the prompt service, flexibility, and accommodation of their scheduling needs.
Negative Experience
One customer, Maggie H., had a poor experience with the company, stating that their carpets looked nearly identical after the cleaning, and the company failed to offer a satisfactory solution or refund.
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