Building Better Environments, Together!
At Energy Transfer Solutions, we are a leading provider of specialty commercial and industrial HVAC equipment and services based in West Chester, Pennsylvania. Since our establishment in 2003, we have been dedicated to delivering unparalleled technical products and services to our customers throughout the Philadelphia area, including Pennsylvania, New Jersey, and Delaware.
Our Story
We started as an equipment manufacturer's representative, but over the years, we have expanded our relationships with manufacturers who share our commitment to exceeding customer expectations. Today, we have grown into a comprehensive solutions provider, offering a wide range of services, including equipment sales, financial controls, parts, single-source solutions, and field technician services. Our team of experts is dedicated to helping our clients achieve optimal building environments while minimizing operating costs.
Our Services
Our comprehensive solutions include:
- Equipment Sales: We supply commercial and industrial HVAC products for standard and specialty applications, including office, educational, healthcare, manufacturing, and critical environments.
- Financial Controls: As a certified Honeywell Automation & Controls Solutions (ACS) provider, we design and engineer complete Building Automation Systems to help our clients manage energy consumption and maintain a comfortable environment.
- Parts: We provide OEM parts to service contractors, distributors, and end-users, helping them optimize equipment performance, reduce operating costs, and minimize downtime.
- Single-Source Solutions: We offer installed mechanical building solutions, partnering with engineers, mechanical and electrical contractors, and equipment experts to deliver turnkey contracting services that reduce project costs and ensure high-quality results.
- Field Technician Services: Our team of experienced technicians provides field services, including equipment start-up, preventative maintenance programs, refrigeration piping design and installation, cooling tower retrofit, and mechanical systems commissioning.
- Balancing Division: As a National Environmental Balancing Bureau (NEBB) Certified company, we specialize in Testing, Adjusting, and Balancing (TAB) of environmental systems to ensure optimal building environments and minimal operating costs.
Our Commitment
At Energy Transfer Solutions, we are committed to delivering exceptional customer service, technical expertise, and innovative solutions that meet the unique needs of our clients. We strive to build long-term relationships with our customers, manufacturers, and partners, and we are dedicated to making a positive impact in our community.
Driving Experience and Customer Service
The reviews highlight both positive and negative experiences with Energy Transfer Solutions. On the negative side, there is a complaint about a truck driver's reckless behavior on the road, which is concerning for road safety. The reviewer was unable to speak to someone in the office, which added to their frustration.
On the positive side, the customer service team, particularly Chase, received high praise for their helpfulness and responsiveness. Orders and shipping inquiries were handled efficiently, making the customer service experience top-notch.
Technical Support
In a separate review, a technician from Energy Transfer Solutions provided excellent technical support, resolving an AC blower issue quickly and efficiently. The technician was friendly and helpful, ensuring a positive experience for the customer.
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