Protecting Your Family, Securing Your Home
At Security One Services, we are committed to providing the utmost level of security and protection for our customers. With over five decades of experience in the industry, we pride ourselves on our ability to deliver top-quality services and products that meet the unique needs of our clients. Our team of expert technicians and monitoring professionals work tirelessly to ensure that our customers receive the best possible security solutions, equipped with the latest technology and backed by exceptional customer service.
Our Services
We offer a wide range of services designed to meet the diverse needs of our customers. Whether you're a homeowner looking for a comprehensive home security system or a business owner seeking to improve the security of your commercial property, we have a solution that's tailored to your unique needs. Our services include:
- Home Security Systems: We install and monitor residential security systems that are designed to keep your family and valuables safe. Our systems are fully integrated with smart home technology, allowing you to control your security system remotely using your smartphone or tablet.
- Business Security Systems: We offer customized security solutions for businesses of all sizes, including retail stores, offices, and industrial facilities. Our systems are designed to provide unparalleled security, surveillance, and access control.
- Monitoring: Our UL-certified monitoring station is located locally in the Atlanta Metro area, ensuring swift response times in the event of an emergency. We offer 24/7 monitoring services that are tailored to your specific needs.
Why Choose Security One Services
At Security One Services, we're committed to providing exceptional service, competitive pricing, and cutting-edge technology. Here are just a few reasons why we're the go-to security solution for homeowners and businesses in the Atlanta area:
- Local monitoring: Our monitoring station is located locally in the Atlanta Metro area, ensuring swift response times in the event of an emergency.
- Competitive pricing: We offer competitive pricing on our security services, ensuring that our customers get the best possible value for their investment.
- Cutting-edge technology: Our systems are equipped with the latest technology, including smart home integration and remote monitoring capabilities.
- A+ rating with the Better Business Bureau: We're proud to maintain an A+ rating with the Better Business Bureau, a testament to our commitment to exceptional customer service.
Get Started Today
Whether you're a homeowner looking for a comprehensive home security system or a business owner seeking to improve the security of your commercial property, we're here to help. Contact us today to learn more about our security services and how we can help you protect your home, family, or business.
Customer Reviews
Satisfaction Rating: The customers' satisfaction rating is a mix of positive and negative reviews, with 2 out of 9 reviews being 1-star ratings, and 1 reviewer giving a 2-star rating, while 2 reviewers gave 5-star ratings.
Service and Monitoring: Some customers complained about poor service, citing unresponsive and unhelpful customer support, with one reviewer stating that the owner, Chris, has poor customer service skills. Others reported issues with the monitoring service, including delayed responses to alarm triggers and incorrect billing.
Installation and Equipment: Reviewers expressed concern about the quality of the equipment and installation, with some describing the products as "Chinese crap" and complaining about the lack of attention to detail and professionalism during the installation process.
billing and Cancellation: Several reviewers had issues with billing, with one customer being charged after cancelling their service, and another receiving incorrect bills. One reviewer even filed a complaint about the company's billing practices.
No Clear Consensus: While some customers were unhappy with their experience, there is no clear consensus on what specifically went wrong. The range of issues highlights the need for a more comprehensive approach to customer service and service quality.
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