We make the outdoors great again!
At The Hilltop, we believe that creating a great landscape starts with a simple concept - listening to the client and analyzing the site. Since 1970, we have been making the outdoors great again, designing and building the perfect view for our clients. Founded by renowned landscape architect Jim DeFlon and Jim Forrester, our company is New Mexico's oldest and largest design-build firm.
Our Expertise
Our team of experts in residential and commercial design and construction has over 100 years of combined experience. We specialize in creating intimate backyard living spaces, multi-acre commercial, industrial, and recreational properties, from concept to completion. Our experience and skill run deep in our company, with 90% of our key installers having been employed with us for 20 years or more.
Our Services
We offer a wide range of services to cater to all your landscaping needs. Our residential landscape services include designing and building custom outdoor living spaces, patios, walkways, and more. Our commercial landscape services include commercial property maintenance, landscape design, and construction. We also provide tree care services, including pruning, planting, and removal. Our xeriscape services help clients save water and money with our rebate programs.
Our Process
Our process begins with listening to our clients' wishes and reviewing the site. Our design team then creates a landscape plan that meets our clients' needs. Finally, our experienced team of professionals brings the design to life, ensuring a seamless transition from concept to reality.
Our Warranty
We stand behind our work, offering a one-year warranty on all our landscapes. Our commitment to quality and customer satisfaction is unmatched, and we strive to provide the best possible experience for our clients.
Overview of Reviews
The reviews of Hilltop Landscape are generally positive, with many customers praising the company's work, professionalism, and attention to detail. However, there are also some negative reviews that highlight issues with communication, work quality, and customer service.
Positive Reviews
Many customers have praised Hilltop Landscape for their exceptional work, citing their attention to detail, professionalism, and ability to bring their design visions to life. Reviewers have mentioned the company's impressive landscaping skills, beautiful designs, and high-quality materials. Some reviewers have also praised the company's responsiveness, communication, and willingness to work with customers to ensure their satisfaction.
Negative Reviews
Some reviewers have expressed dissatisfaction with Hilltop Landscape's work, citing issues with communication, work quality, and customer service. Some common complaints include delays, poor workmanship, and unresponsiveness. A few reviewers have also mentioned that the company's prices are higher than expected, but did not provide enough value for the cost.
Common Themes
Some common themes that emerged from the reviews include:
- Attention to detail and quality of work: Many reviewers praised Hilltop Landscape's attention to detail and high-quality work, while others criticized the company for poor workmanship and lack of attention to detail.
- Communication: Some reviewers praised the company's responsiveness and communication, while others criticized the company for poor communication and unresponsiveness.
- Professionalism: Many reviewers praised Hilltop Landscape's professionalism and courtesy, while others criticized the company for unprofessional behavior and poor customer service.
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