Building Success, One Project at a Time
Olson Plumbing & Heating Co. has been building a reputation for over 100 years. Our family-owned business has been guided by the same simple rules - do excellent work at a fair price, provide prompt service day or night, and stand behind every job. Throughout our history, we have set the standard for quality craftsmanship and expertise in an ever-changing technological world. Our foundation has always been to provide dependable and honest workmanship while maintaining the highest safety and quality standards.
Our Mission
Our mission is to exceed our customers' expectations by providing prompt, reliable, and affordable services. We strive to maintain the highest level of quality, safety, and customer satisfaction in all aspects of our business. Our professional technicians are licensed, bonded, and insured, ensuring that our customers receive the best possible service.
Services
We offer a wide range of residential and commercial services, including:
- HVAC Services: heating system repairs or installations, air conditioning repairs or installations, replacements, and retrofitting, seasonal and preventative maintenance programs, humidifier installations
- Residential Plumbing Services: kitchen and bathroom plumbing remodels, sink, shower, tub, and toilet repairs and replacements, tankless and standard water heaters, garbage disposal installation and repair, water service line repairs or upgrades
- Commercial Services: pre-construction, design-build, value engineering, estimating, new construction, fabrication, high-purity fabrication, underground utility construction, and repair
- Utilities: gas, water, sewer, fire hydrants, and Perma-Liner services
History
Since 1917, when "Olson the Plumber" used his three-wheeled motorcycle to begin his Colorado Springs plumbing and heating company, Olson Plumbing & Heating Co. has grown to become one of the largest residential and commercial plumbing, heating, and mechanical contracting companies along Colorado's Front Range. Over the years, we have worked on many notable projects, including the Broadmoor, El Pomar, Penrose/St. Francis Hospital, CS Fine Arts Center, El Paso County Court House, Compassion International, Pro Rodeo Hall of Fame, Audubon Medical Center, and University of Colorado at Colorado Springs.
Olson Plumbing & Heating Review Summary
Excellent Service and Professionalism
The majority of reviewers praised Olson Plumbing & Heating for their excellent service, professionalism, and prompt response to emergency situations. Many reviewers appreciated the company's quick response, courteous staff, and thorough explanations of the work to be done. The technicians, such as Dwayne James, Tyler Currier, David, and Connor, were specifically mentioned for their exceptional work and customer service.
Reliable and Trustworthy
Reviewers trusted Olson Plumbing & Heating with their plumbing and heating needs, citing their reliability, honesty, and fairness in pricing. The company's willingness to work with customers, provide explanations, and offer solutions to complex problems was appreciated.
Minor Issues and Missed Opportunities
A few reviewers experienced frustration with missed appointments, lack of follow-up, and unreturned phone calls. Some reviewers felt that the company prioritized certain customers over others, leading to delays or unsatisfactory service.
Positive Experience with Technicians
Many reviewers praised specific technicians, such as Steve, Ryan, and Ron, for their excellent work, professionalism, and customer service. These technicians were often mentioned for their prompt response, thorough explanations, and efficient work.
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