Building trust, one project at a time
At Custom Climate, we pride ourselves on being a 100% locally owned and operated HVAC company serving Sarasota and Manatee Counties in Florida. Our mission is to provide top-notch heating, ventilation, and air conditioning services to our customers, ensuring their homes and businesses are comfortable and energy-efficient.
Our Services
We offer a comprehensive range of services designed to cater to all your HVAC needs. From air conditioning repair, installation, and maintenance to heating repair, replacement, and maintenance, we have got you covered. Our services include:
- Air Conditioning Repair: Our experienced technicians are trained to diagnose and resolve a wide range of issues, from malfunctioning thermostats to refrigerant leaks.
- Air Conditioning Installation: We will guide you through the new system installation process, advising you on the full range of options from quality manufacturers like Trane and Comfortmaker.
- Air Conditioning Maintenance: Our comprehensive maintenance plans are designed to keep your AC unit running at peak efficiency, saving you money on energy bills and preventing costly repairs down the road.
In addition to air conditioning services, we also provide heating repair, replacement, and maintenance, as well as indoor air quality solutions, ductwork, and insulation services.
Our Commitment to You
At Custom Climate, we are committed to exceeding your expectations with our exceptional HVAC services. We pride ourselves on our prompt and reliable service, competitive pricing, and dedication to customer satisfaction. Our team of experienced HVAC contractors brings extensive knowledge and over 20 years of experience to all of our services.
Why Choose Us?
We are a family-owned and operated business that treats you like family. We understand the importance of having a comfortable and energy-efficient home or business, which is why we are dedicated to providing quality services that meet your unique needs.
Company Performance and Reliability
Reviews highlight concerns about overcharging and unreliability in the company's services. One customer reported being overcharged for a service that left them without air conditioning, and the company failed to return after multiple days. This experience led to a loss of trust in the company.
Customer Service and Communication
On the other hand, the company's customer service was praised for its empathy and professionalism. A customer appreciated the genuine care and concern shown by the company's representative, Shirley, who understood their situation and explained the services needed in a clear and transparent manner.
Technician Performance
The technician, Darrell, was commended for his thoroughness and honesty. He arrived earlier than scheduled and conducted a thorough inspection of the unit, advising on the necessary repairs and cleaning without trying to upsell unnecessary services.
Overall Experience
The reviews highlight the importance of reliable and trustworthy services in the HVAC industry. While one customer had a negative experience, another customer had a positive experience due to the company's empathetic customer service and professional technician.
