Building Homes, Building Memories
At Robuck Homes, we are a family-owned and operated business that has been serving the Triangle area of North Carolina for over 95 years. Our passion is to build homes that exceed our customers' expectations, providing a superior customer experience and creating a sense of community.
Our Difference
What sets us apart is our commitment to quality, craftsmanship, and customer service. We take pride in our attention to detail, ensuring that every home we build is not only beautiful but also functional and durable. Our experienced team of builders and designers work closely with our customers to bring their dreams to life.
Our Team
Our team is comprised of experienced professionals who share a passion for building exceptional homes. Led by our leadership team, our team is dedicated to providing exceptional customer service, ensuring that every homeowner has a positive experience with Robuck Homes.
Warranty Promise
At Robuck Homes, we stand behind our warranty promise, providing our homeowners with peace of mind knowing that we will stand by our work for years to come. Our warranty program is designed to give our homeowners confidence in their new home, ensuring that any issues are addressed promptly and efficiently.
Contact Us
If you're looking for a new home in the Raleigh-Durham area, please don't hesitate to contact us. We'd love the opportunity to discuss your needs and how we can help you find your dream home.
Residential Development
Our portfolio of residential developments includes communities such as Baylee Ridge in Clayton, Kennebec Crossing in Angier, Seaforth Preserve in Pittsboro, Coastal Carolina East & Mason in Wilmington, and many more. From our choice of floor plans to our exterior designs, we focus on creating a unique and personalized living experience for each of our homeowners.
Commercial Listings
In addition to our residential developments, we also provide commercial listings for properties in the Raleigh-Durham area. Whether you're looking for office space, retail space, or other types of commercial properties, we can help.
Blog
Check out our blog for the latest news and updates from Robuck Homes. From popular home decor trends to community news and events, our blog is your go-to resource for all things related to real estate and home ownership in the Raleigh-Durham area.
Our Community
At Robuck Homes, we believe in giving back to our community. We participate in various philanthropic efforts, including fundraising events and volunteer opportunities, to make a positive impact on the lives of our neighbors.
Quality and Responsiveness Issues
Robuck's reputation has taken a hit due to numerous complaints about poor quality and unresponsiveness. Reviewers were disappointed with the construction quality, citing issues such as cracks in the driveway, poor cement work, and poor drainage. Furthermore, many reviewers reported that Robuck failed to respond to inquiries and messages, leaving customers to seek legal action to resolve their issues.
Construction Quality Concerns
Reviewers raised concerns about the construction quality, citing issues such as substandard cement work, poor grading, and inadequate drainage. One reviewer reported severe drainage issues due to improper grading, while another noted that the driveway began chipping and cracking significantly within four months.
Poor Communication and Customer Service
Robuck's communication and customer service skills were also called into question. Reviewers reported being met with endless menu options when trying to contact Robuck, with no response or returned messages. Another reviewer noted that the design center was rushed and failed to correct mistakes, labeling the reviewer "too much trouble."
Unmet Expectations
Reviewers were left disappointed and frustrated due to Robuck's failure to meet expectations. One reviewer was told by Randel Pope that Robuck would be "family" and would continue to be available to assist with builder-related issues, but this promise was broken. Another reviewer reported being told that their concerns would be addressed, only to be left in limbo.
