Trust us to get your appliances running smoothly again!
Appliance Doctor Heating and Air Conditioning is a locally-owned appliance repair specialist in Wichita, Kansas, dedicated to providing top-notch service, responsiveness, and accountability with every service call. With over 30 years of experience in the industry, we have built a reputation for delivering quality repairs at a trusted price. Our team of experts specializes in repairing and maintaining a wide range of appliances, including refrigerators, water heaters, air conditioners, furnaces, and more.
Our Mission
At Appliance Doctor, we are committed to providing exceptional customer service, ensuring that our customers receive prompt, reliable, and affordable repairs. We understand the inconvenience of a broken appliance, and our goal is to get your home back to normal as quickly as possible. Our team of highly trained technicians is dedicated to providing personalized attention to each customer, ensuring that every repair is done efficiently and effectively.
Services Offered
We offer a comprehensive range of services, including:
- Appliance repair: Our team of experts can repair any large appliance, including refrigerators, water heaters, washers, dryers, dishwashers, microwaves, stoves, ovens, cooktops, and ranges.
- Air conditioner repair: Our technicians are specially trained to provide expert repairs for any make and model of air conditioner.
- Furnace repair: Our team can diagnose and correct any issues with your furnace, ensuring that you stay warm and cozy during the winter months.
- Furnace maintenance: Our furnace maintenance plan is designed to keep your heater in top condition, ensuring that it runs efficiently and safely.
- Air conditioner replacement: If your air conditioning unit is old or inefficient, we can provide a cost-effective replacement solution.
- Furnace replacement: If your furnace is old or no longer efficient, we can recommend a new, more energy-efficient model.
Why Choose Us?
At Appliance Doctor, we pride ourselves on our commitment to excellence, our attention to detail, and our dedication to customer satisfaction. We offer competitive pricing, flexible scheduling, and a 100% satisfaction guarantee. With our team of experts, you can rest assured that your appliance repairs are in good hands.
Appliance Doctor Reviews Summary
Excellent Customer Service and Timely Repairs
Many customers have praised Appliance Doctor for their quick response, knowledgeable technicians, and excellent customer service. Several reviewers have mentioned that the technicians were prompt, courteous, and explained the problems and solutions clearly. Some customers have also appreciated the reasonable pricing and fair estimates provided by the company.
Negative Experiences with Customer Service and Pricing
On the other hand, some customers have had poor experiences with Appliance Doctor, citing issues with customer service, pricing, and reliability. Some reviewers have reported being misled about the costs of repairs, while others have experienced poor communication and unfulfilled promises from the company.
Specific Issues and Concerns
Some customers have reported being overcharged for parts and labor, while others have experienced poor communication and unreliability from the technicians. A few reviewers have reported being hung up on, ignored, or retaliated against when they questioned the company's practices.
Mixed Reviews and Caution
Overall, the reviews suggest that Appliance Doctor can provide excellent service, but customers should be cautious and carefully review estimates and costs before proceeding with repairs.
