Excellence in Garage Door Solutions
At Overhead Door Company of Houston, we are a leading provider of high-quality garage doors and commercial doors in Houston, Texas. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. With years of experience and a team of experts, we strive to provide top-notch services to our customers.
Our Services
Our comprehensive range of services includes garage door sales, repair, and service, as well as commercial door installation, repair, and maintenance. We offer a wide variety of garage door styles, materials, and designs to suit different tastes and preferences. From traditional steel doors to modern aluminum doors, and from custom wood doors to carriage house wood garage doors, we have something for everyone.
Residential Garage Door Services
Our residential garage door services are designed to cater to the unique needs of homeowners. We understand the importance of a well-functioning garage door, and our team of experts is dedicated to providing prompt and reliable service. Whether you need a new garage door installation, repair, or maintenance, we are here to help. Our residential garage door services include:
- Garage door installation
- Garage door repair
- Garage door maintenance
- Garage door opener installation and repair
- Garage door accessories and more
Commercial Door Services
Our commercial door services are tailored to meet the specific needs of businesses and industries. We understand the importance of a secure and efficient commercial door system, and our team of experts is dedicated to providing top-notch service. Our commercial door services include:
- Commercial door installation
- Commercial door repair
- Commercial door maintenance
- High-speed doors
- Rolling steel doors
- Sectional steel doors
- Security grilles and more
Why Choose Us
At Overhead Door Company of Houston, we pride ourselves on our commitment to excellence and customer satisfaction. Here are just a few reasons why you should choose us:
- Experienced team of experts
- Wide range of garage door styles and materials
- Prompt and reliable service
- Competitive pricing
- 24/7 emergency service
Our Mission
Our mission is to provide high-quality garage doors and commercial doors that meet the unique needs of our customers. We strive to build long-term relationships with our customers by providing exceptional service, quality products, and unparalleled customer support.
Customer Service Issues
Several reviewers expressed frustration with the company's customer service. Some reported being misled about the services provided, while others experienced poor communication and lack of transparency about pricing.
Pricing Concerns
Multiple reviewers mentioned feeling overcharged for services or experiencing unexpected fees. Some reported being charged high service fees, while others felt misled about the cost of parts.
Repair Issues
Some reviewers reported issues with the quality of repairs, including one reviewer who had to repurchase a door due to the wrong size being delivered. Another reviewer expressed frustration with the company's approach to repairs, feeling that they were being taken advantage of.
Positive Experiences
On the other hand, many reviewers reported positive experiences with the company. They praised the professionalism and friendliness of the technicians, the promptness of service, and the quality of the repairs. Some reviewers appreciated the clear communication and explanations provided by the technicians.
Warranty Issues
One reviewer reported a negative experience with the company's warranty policy, feeling that they did not honor their "LIFETIME WARRANTY".
