Experience the Comfort You Deserve
At Wann Mechanical, we are dedicated to providing our customers with exceptional technical and customer service. Our mission is to keep our customers comfortable throughout the year, providing them with efficient and reliable heating, ventilation, and air conditioning (HVAC) solutions that reduce energy consumption and operational costs. We take pride in giving excellent service and truly working with our customers to provide a great experience.
Our Services
We offer a wide range of services, including heating and cooling maintenance, repair, and installation. Our team of experienced technicians is trained to work with all brands of residential and commercial HVAC equipment, and we remain current on new technology to ensure that our customers receive the best possible solutions. We also provide quick and professional service plans to keep our customers' systems operating at peak efficiency.
Our Philosophy
At Wann Mechanical, we believe that trust is essential in building long-term relationships with our customers. That's why we provide quality work done by quality people. Our technicians are trained to see each job through from start to finish, ensuring that the unit or system performs up to our customers' expectations. We guarantee our work and promise the highest level of customer service.
Our Mission
Our mission is to provide value to our customers by improving facility environments through increased comfort while reducing energy consumption for a more sustainable planet. We strive to provide outstanding technical and customer service, ensuring that our customers have an enjoyable and hassle-free experience with us.
Testimonials
Our customers rave about our service, praising our dedication to providing exceptional technical and customer service. From prompt response times to knowledgeable and friendly technicians, our customers appreciate our commitment to excellence.
Overview of Reviews
Positive Experiences
- Multiple reviewers praised Wann Mechanical for their prompt and efficient service, with some even receiving same-day repairs.
- The technicians were often described as friendly, knowledgeable, and willing to go above and beyond to ensure the issue was resolved.
- Several reviewers appreciated the fair pricing and transparent communication from the company.
Negative Experiences
- A few reviewers had negative experiences with Wann Mechanical, citing issues with scheduling, poor communication, and a lack of effort to diagnose and repair their AC units.
- Some reviewers felt that the technicians were not interested in doing their job properly or did not have the necessary skills to diagnose the problem.
- There were also complaints about the company's policies and procedures, such as not being able to reschedule appointments and having to deal with the warranty company directly.
Common Themes
- Many reviewers had issues with their air conditioning units during the summer months, which added to their frustration with Wann Mechanical's service.
- Several reviewers mentioned their home warranty company's role in assigning Wann Mechanical to their service calls, which sometimes led to communication breakdowns and scheduling issues.