Quality, Integrity, and Customer Satisfaction
At UCM Upholstery Cleaning, we pride ourselves on being the go-to professionals for all your cleaning needs in the Houston - Sugar Land - The Woodlands metropolitan area. With over a decade of experience in the cleaning industry, we have mastered the art of upholstery cleaning, carpet cleaning, and rug cleaning. Our team of skilled technicians uses top-of-the-line equipment and quality detergents to provide exceptional cleaning results that exceed our clients' expectations.
Our Services
We understand that every item of furniture requires a different approach to cleaning, which is why we tailor our services to meet the specific needs of each client. From hot water extraction to deep cleaning, we use a variety of techniques to restore your favorite couch, loveseat, chair, dining chair, lounge, office chair, and bench to its original splendor. Our services include:
- Upholstery cleaning
- Carpet cleaning
- Rug cleaning
- Tile & Grout cleaning
- Air Duct cleaning
- Water Damage Restoration
- Car Interior & Car Seats cleaning
- Complementary services: Fabric protector, Stain Removal, Deodorizer, and Pet Treatment
Our Expertise
Our team has years of experience in the cleaning industry, and we've cleaned it all - from upholstery to carpets and rugs. We're not afraid of hard work, and we're confident that our expertise and knowledge can get the job done, even when others may say it's impossible. We use gallons of cleaning agents and several hot water machines to provide exceptional cleaning results, and we're committed to delivering the best service possible.
How to Get Clean Upholstery in 3 Simple Steps
1. Choose the Service You Need and Want: We offer a wide range of cleaning services to meet your specific needs.
2. Get a Free Onsite Price Estimate!: We'll come to your home or office to provide an exact price based on your upholstery and carpets' condition.
3. Pick Up the Phone and Call to Book Your Appointment: Our reputation in Houston and the surrounding areas is flawless, and we're confident that you'll be satisfied with our cleaning process and capabilities.
Why Choose UCM Upholstery Cleaning?
We're an experienced team of cleaning technicians who love what we do, and we're passionate about providing exceptional cleaning results. We take pride in our work, and we're committed to delivering the best service possible. Our prices are affordable, and we offer special discounts from time to time. We're the best choice for cleaning services in the Houston - Sugar Land - The Woodlands metropolitan area.
Quality of Service
The quality of service provided by the company is a mixed bag. While some customers, such as Sage Turner, Molly Glass, Maria Casas, Toy Cartwright, Charles Greene, Christopher Daniel, and Vu Nguyen, reported excellent service, including solid work, fast job completion, and thorough cleaning, one customer, EL-Bee Life, had a nightmare experience with delayed service, poor communication, and unprepared technicians.
Communication and Scheduling
Communication and scheduling seem to be areas where the company struggles. EL-Bee Life reported poor communication, rudeness, and excuses from the company, while Vu Nguyen praised the receptionist for being friendly and accommodating. Maria Casas also appreciated the responsive customer service.
Technician Performance
The performance of technicians is another area of concern. EL-Bee Life reported that the technicians were unprepared and lacked necessary items for the job, while other customers praised the technicians for being efficient, thorough, and friendly.
Overall Experience
The overall experience with the company is largely positive, with the majority of customers reporting excellent service and quality work. However, EL-Bee Life's experience serves as a cautionary tale about the importance of effective communication and prepared technicians.
