Trust Us to Protect What Matters Most to You
At Alert Protective Services, we pride ourselves on being the Midwest's trusted security experts since 1982. Our mission is to provide top-notch security solutions to homes and businesses in Chicago, Wisconsin, and Indiana, giving our customers peace of mind and unparalleled protection.
Our Story
For over 35 years, we've been dedicated to providing cutting-edge security systems, expert installation, and responsive monitoring services to our customers. Our team of experts has built a reputation for excellence, providing customized security solutions that cater to the unique needs of each home and business. From alarm systems and video surveillance to access control and fire alarms, we're committed to keeping our communities safe and secure.
Our Services
Our comprehensive range of services includes:
- Alarm System Installations for homes and businesses
- Home Automation and Smart Home Security
- Video Surveillance and Monitoring
- Fire Alarms and Fire Safety Products
- Access Control Systems
- Alarm Monitoring and Responsive Customer Support
Our Commitment
At Alert Protective Services, we're committed to providing exceptional customer service, expert installation, and reliable monitoring support. We understand that every home and business is unique, which is why we tailor our security solutions to meet the specific needs of our customers. With our 24/7 monitoring support and cutting-edge security products, we're dedicated to protecting what matters most to you.
Why Choose Us
With a 5-star rating on Yelp and a reputation for excellence, we're the trusted security experts in the Midwest. Our customers trust us to protect their homes and businesses, and we're committed to delivering exceptional service and unparalleled protection.
Overview of Alert Protective Services
Alert Protective Services, a home security company, has received a mixed bag of reviews from its customers. While some customers have praised the company's attentive security, excellent customer service, and good pricing, others have expressed frustration with the company's unorganized and unresponsive service.
Positive Feedback
Many customers have praised Alert Protective Services for its excellent customer service, technical support, and effective security systems. Some customers have appreciated the company's attentive security, with some even stating that they feel a sense of security knowing that Alert is protecting their homes. The company's sales representatives and technicians have also received praise for their knowledge, professionalism, and helpfulness.
Negative Feedback
On the other hand, some customers have expressed frustration with the company's unorganized and unresponsive service. Some have reported experiencing difficulties with scheduling appointments, canceling services, and resolving technical issues. Others have complained about the company's poor communication, lack of follow-up, and unhelpful customer service representatives.
Technical Issues and False Alarms
Some customers have reported experiencing technical issues with their security systems, including faulty motion detectors and false alarms. In some cases, customers have reported receiving bills for services they did not receive, and experiencing difficulties in canceling their services.
Installer and Technician Issues
Some customers have reported issues with the company's installers and technicians, including incompetence, lack of knowledge, and unprofessional behavior.
