The Company Your Neighbors Trust
Our Story
At SIR Home Improvements, we've been dedicated to providing top-notch home remodeling solutions to homeowners in Southwest Michigan and Northern Indiana for over 40 years. Founded in 1980, our mission is to offer the best value per dollar to fulfill our customers' home-improvement dreams. We're proud to have grown from a small business to a thriving company with a team of 40 experienced professionals who have served thousands of satisfied homeowners.
Our History
Our journey began when our founder, Frank Mumford, graduated from Western Michigan University with a degree in business. After working in the home-improvement industry for four years, Frank decided to start his own business, SIR Home Improvements. With his passion for helping people and a strong work ethic, Frank built a company that has become synonymous with quality, reliability, and customer satisfaction. Frank's personal story is one of perseverance and determination, and it's a testament to the values that drive our company.
Our Commitment
At SIR Home Improvements, we're committed to providing more than just excellent products and services. We're dedicated to making a positive impact in our community, which is why we're involved in various charitable programs and partnerships with local non-profit organizations. We believe that giving back to our community is essential to building strong relationships and making a lasting difference.
Our Services
Whether you're looking to upgrade your bathroom, kitchen, or windows, we've got you covered. Our experienced team uses only the highest-quality products and latest technologies to ensure that your home improvement project is completed to the highest standards. From bathtub to shower conversions to walk-in tub installations, we offer a wide range of services to meet your needs.
Our Process
We understand that renovating your home can be a daunting task, which is why we've streamlined our process to make it as stress-free and enjoyable as possible. From the initial consultation to the final walk-through, we'll guide you every step of the way to ensure your project is completed to your satisfaction.
Our Team
Our team is composed of experienced professionals who are passionate about their work and dedicated to delivering exceptional results. From our project managers to our installers, every member of our team is committed to providing exceptional customer service and ensuring that your home improvement project meets your highest standards.
Our Mission
At SIR Home Improvements, our mission is to offer the best value per dollar to fulfill our customers' home-improvement dreams. We're dedicated to providing top-quality products, services, and customer service that exceeds your expectations. We're proud to be a company that our customers trust, and we're committed to continuing this tradition for years to come.
Customer Experiences with Sir Home Improvements
Positive Experiences
Many customers have had positive experiences with Sir Home Improvements, praising the company's craftsmanship, cleanliness, and customer service. Several reviewers mentioned the professionalism and expertise of individual staff members, including Anthony, Long, Sawyer, Paul, Trevor, Matt, Joel, and Nick. These staff members were praised for their attention to detail, communication skills, and ability to handle unexpected problems that arose during the project.
Negative Experiences
One customer, Aurora Martin, had a negative experience with Sir Home Improvements, citing poor customer service and a lack of resolution to a bathtub repair issue that had been ongoing for three years.