Stay comfortable, stay happy with A&Z Mechanical, Inc!
At A&Z Mechanical, Inc, we pride ourselves on being the most trusted HVAC company in Colorado Springs. Our team of comfort advisors have what it takes to find the perfect heating or air conditioning system for your home. With 21 years of experience, our family-owned business has built a reputation for providing top-notch services, from emergency repairs to new installations.
Our Services
We offer a wide range of services to cater to your heating and cooling needs. Our team of highly trained HVAC technicians can repair and service all types of heating systems, regardless of brand or type. We also provide evaluations on existing heating and cooling systems, helping you make informed decisions about your home's comfort. Whether you need a new installation, repair, or maintenance, we're only a phone call away!
Our services include:
- Heating Installation
- Heating/Furnace Repair
- Furnace Maintenance
- Air Conditioning Repair
- AC Maintenance
- AC Installation
- Humidifiers
- Air Cleaners
- Unico Systems
- Boilers
Our Promise
At A&Z Mechanical, Inc, we're committed to providing you with the best possible service. We're available 24 hours a day for emergency situations, ensuring that you don't have to go without a working heating or cooling system. Our team is dedicated to finding the perfect solution for your home, guiding you through the process from start to finish. We're proud to offer the latest products, most reputable brands, and energy-efficient heating and cooling systems.
Our Values
As a family-owned business, we're built on Christian values, focusing on customer satisfaction, honesty, and integrity. Our owner, Zonn Thompson, has extensive experience working for large commercial to residential clients, specializing in customer building and special requests. We're a one-stop shop for all your HVAC needs, providing you with a convenient and hassle-free experience.
Excellent Customer Service and Installations
The reviews highlight the exceptional customer service and installation experiences provided by A&Z Mechanical. The company's staff, including Lee in the office and installers Carlos and James, are praised for their professionalism and efficiency. The reviewers appreciate the prompt responses to their queries, accurate quotations, and successful installations.
Quick and Effective Repairs
The company's technicians are commended for their ability to diagnose and fix issues quickly and cost-effectively. In one case, a reviewer's heater was repaired by replacing a faulty control board, which was a more affordable solution than replacing the entire furnace.
Positive Experiences with the Owner and Staff
Multiple reviewers mention the excellent communication and service provided by the owner, Zonn, and other staff members. They are described as courteous, efficient, and knowledgeable.
Negatives: Poor Customer Service and Lack of Interest
However, some reviewers experienced poor customer service, including rudeness from a staff member named Leean and a lack of interest in smaller jobs. In one case, the owner, Zonn, was uninterested in a small ventilation job, leading to a negative review.
