At New River Building Supply & Lumber Company, we have been serving the High Country of North Carolina since 1973. With two locations in Boone and Banner Elk, we have been committed to providing our customers with the highest quality building supplies and expert advice for all their building and remodeling needs.
Our Services
As a one-stop-shop for all your building and remodeling needs, we offer a wide range of products and services that cater to both professionals and DIY homeowners. Our vast inventory includes dimensional lumber, engineered wood, doors and windows, decking and railing, roofing and siding, and more. Whether you're looking to build a new home, renovate your existing one, or simply need to repair or replace a specific component, we have everything you need under one roof.
Experienced Staff
Our knowledgeable staff at both locations are trained to assist you in making the right choices for your specific project. Our experienced staff will work closely with you to understand your needs and provide expert advice on the best materials and tools for your project. Whether you're looking for custom millwork, paint mixing and supplies, or specialized fasteners, we're here to help.
Log Home Division
At New River Building Supply & Lumber Company, we also have a dedicated log home division where we can assist you in planning and building the log home of your dreams. Our trained professionals will provide you with expert advice on the best and most suitable materials available, and help you bring your blueprints or proposed building plans to life.
Sashco Log Home Products
In addition to our log home division, we also offer a variety of Sashco log home products in our stores and online to aid in maintaining your home. Our extensive selection of log home products includes stains and waterproofing solutions, ensuring that your log home remains protected and looking its best.
Prioritizing Customer Needs
At New River Building Supply & Lumber Company, our top priority is always our customers. We strive to provide exceptional service, expert advice, and a wide selection of products to ensure that each project is completed successfully and efficiently. Whether you're a professional builder or a DIY homeowner, we're here to support you every step of the way.
Customer Feedback on New River
Positive Review Examples
New River's local customers have expressed their satisfaction with the store's services and products. One reviewer, Donavon Cline, scored 5 stars for praising the store's competitive pricing and helpful staff. Brian Franklin also gave a 5-star review, highlighting the store's cleanliness, friendly staff, and exceptional customer service. Shannon McGee and John Scronce shared similar experiences, praising the knowledgeable and friendly staff.
Negative Review Examples
However, not all customers have had pleasant interactions with New River. Kyle Gorczynski, a 2-star reviewer, expressed frustration with the store's ordering process and lack of guidance from employees. He Is Risen Indeed, a 1-star reviewer, complained about the lengthy phone hold times and unhelpful staff.
