Experience the difference for yourself. Trust the pros!
Lone Star Carpet Care & Restoration has been a trusted name in San Antonio for quality carpet cleaning, repair, and restoration services since 1995. Family-owned and locally operated, we take pride in providing exceptional service and the highest quality cleaning results to our valued customers.
Our Services
We offer a comprehensive range of services to meet all your carpet-related needs, including:
Carpet Cleaning
- Effective stain and odor removal services
- Deep cleaning and encapsulation for lasting freshness
- Maintenance plans to keep carpets looking their best
- Fast drying times for minimal inconvenience
Carpet Repair & Restoration
- Professional repair of tears, rips, and burns
- Furniture leg stretching and re-seam services
- Consultation and solutions for stretched or warped carpets
- Comprehensive restoration services for water-damaged carpets
Additional Services
- Tile and grout cleaning for a refreshed and revitalized look
- Upholstery cleaning to remove stains and restore fabric integrity
- Pet stain and odor removal for effective elimination of pet-related damages
Our Commitment
At Lone Star Carpet Care & Restoration, we are committed to:
- Excellence: We use only the most advanced cleaning technologies and solutions for impeccable results.
- Transparency: We provide upfront pricing and honest estimates before any work begins.
- Affordability: We offer competitive rates and regularly run specials and coupons.
- Customer Focus: Our experienced technicians are dedicated to providing exceptional customer service and personalized attention.
Experience the Lone Star Difference
Don't just take our word for it! Our exceptional customer reviews and online presence speak for themselves. We are proud to be San Antonio's leading provider of comprehensive carpet care solutions.
Contact us today for a free, no-obligation estimate and witness the Lone Star difference in your home!
Mixed Reviews on Carpet Cleaning Services
Positive Experiences
Many customers have reported positive experiences with Lone Star Carpet Care & Restoration. They praised the company's prompt scheduling, efficient service, and excellent customer service. Some reviewers highlighted the professionalism and kindness of the technicians, particularly John and Chris, who went above and beyond to ensure customer satisfaction. The company's ability to remove tough stains and leave carpets looking and feeling clean and fresh was also praised.
Negative Experiences
However, some customers have reported negative experiences with the company. Some reviewers experienced issues with communication, such as not receiving a response to their concerns or being disappointed with the quality of the cleaning service. Others felt that the company was unprofessional in their handling of complaints, with one reviewer even being threatened by the manager for posting a negative review. Additionally, some customers felt that the cleaning service did not meet their expectations, with one reviewer noting that their carpets got dirtier faster after the cleaning.
Common Issues
Some common issues raised by reviewers include:
- Poor communication and customer service
- Inconsistent quality of cleaning service
- Lack of attention to specific customer requests
- Unprofessional handling of complaints
Common Praises
Some common praises raised by reviewers include:
- Prompt and efficient service
- Professional and kind technicians
- Effective stain removal and cleaning results
- Good communication and customer service
