Wilson Gets It Right - Choose Us Why
At Blue Ox Heating & Air, we are dedicated to providing top-notch heating, cooling, and indoor air quality services to the Twin Cities Metro area. As a locally owned and operated company, we take pride in serving our community with award-winning customer service, highly trained technicians, and a commitment to your satisfaction.
Our Story
Our journey began in 2013, and since then, we have been committed to ensuring that our customers are comfortable and safe in every season and all sorts of weather. We have built a reputation for excellence by providing prompt, friendly service, 24/7 emergency repair, and exceptional workmanship.
Our Services
We offer a comprehensive range of services, including:
- Heating repair, maintenance, and replacement services for furnaces, heat pumps, boilers, and garage heaters
- Air conditioning repair, maintenance, and replacement services for air conditioners, heat pumps, and ductless systems
- Indoor air quality services, including duct cleaning, humidifiers, dehumidifiers, and air cleaners
- Financing options and warranties for all our services and products
Our Values
At Blue Ox Heating & Air, we believe in:
- Providing exceptional customer service that recommends what is best for you and your home
- Employing highly trained and certified technicians who are friendly, personable, and committed to your satisfaction
- Offering competitive pricing and financing options to fit your budget
- Standing behind our work with a 1-Year Workmanship Warranty on all installations
Our Mission
Our mission is to provide legendary service to the Twin Cities Metro area, ensuring that our customers are comfortable, safe, and satisfied in every season and all sorts of weather.
Unsatisfactory Experience
The company's practices were deemed unethical by some customers, who reported being misled about charges and experiencing a lack of transparency. One customer was charged $260 without prior disclosure, and another was quoted a much higher price for a service than a competitor.
Positive Experiences
Many customers reported having positive experiences with the company, citing friendly and knowledgeable technicians, fair pricing, and a sense of trust and transparency. Several customers praised the company's honesty and professionalism, stating that they would recommend the company to others.
Technician Praise
Several customers specifically praised individual technicians for their excellent service, including Jordan, Mike, Dan, Cody, Mike Wilmes, Don, Brian, Jeff, Aaron, Marcus M., and Daniel.
Satisfaction with Work
Customers were generally satisfied with the work performed, citing prompt and courteous service, attention to detail, and a willingness to explain the work being done. Some customers appreciated the company's warranty and satisfaction program.
