Our Story
At Serve ICT, we are driven by a simple yet powerful mission: to provide exceptional pest control services to our clients in Wichita and the surrounding areas while making a positive impact on our community. Our journey began with a passion to make a difference, and we have been dedicated to serving our community with purpose since day one.
Our Values
Our values are at the core of everything we do. We believe in loving South Central Kansas, and we strive to make our community the best it can be. We hire the right people, pay and treat them well, and give back to our community until it hurts. Since our inception, we have been committed to giving back to our city, providing free services to those in need and contributing to scholarships for worthy causes.
Our Services
At Serve ICT, we offer a comprehensive range of services designed to provide peace of mind to our clients. Our Pest Protection Service is a premium program that anticipates and prepares for seasonal pest issues before they arise. Our termite treatment and prevention service uses only the best technology on the market. We also offer specialized bed bug removal services and commercial janitorial solutions tailored to meet the unique needs of our clients.
Our Team
Our team is comprised of experienced and passionate individuals who share our vision of making a difference in our community. Brandon Glenn, our Vice President, is an expert in pest control with years of experience. Lindsay Glenn, our President and CEO, is a Kansas-licensed certified applicator dedicated to making Wichita the best it can be. Ashley Galloway, our Director of Sales and Operations, brings unmatched charisma and dedication to our team.
Our Promise
At Serve ICT, we promise to provide exceptional service that sets us apart from the rest. We are committed to doing the right thing, even when it costs more. We believe that our reputation is our most valuable asset, and we strive to maintain the highest standards of quality and professionalism in everything we do.
Customer Reviews of Serve ICT Pest Control
Positive Experiences
The majority of customers have had excellent experiences with Serve ICT Pest Control. Many reviewers praised the company's professionalism, thoroughness, and effectiveness in solving pest control issues. Brandon, the owner, was particularly praised for his knowledge, kindness, and commitment to resolving customer concerns. Several customers appreciated the company's prompt response, easy scheduling, and reasonable pricing.
Negative Experiences
Two customers had negative experiences with Serve ICT Pest Control. One customer felt frustrated with the company's business practices, citing a perceived lack of transparency regarding contracts and services. Another customer was unhappy with Brandon's demeanor and perceived lack of accountability.
Common Themes
- Professionalism and thoroughness in resolving pest control issues
- Prompt response and easy scheduling
- Reasonable pricing
- Brandon's knowledge, kindness, and commitment to customer satisfaction
- Frustration with business practices and perceived lack of accountability