At Rusty's Bug Stop, we're more than just a pest control service. We're a family-owned business dedicated to providing exceptional customer service and satisfaction to every customer. With over 15 years of experience, we've built a reputation for being reliable, efficient, and effective in eliminating unwanted pests from residential and commercial properties.
Our Mission
Our mission is simple: to bring excellent customer service and satisfaction to every customer. We aim to go above and beyond the expectations of our customers by protecting them from unwanted pests, while building and maintaining a great one-on-one relationship with each and every one of our customers. At Rusty's Bug Stop, we put customers first, and the bug stops here!
Our Services
We offer a wide range of services designed to meet the unique needs of our customers. From residential pest control to commercial pest control, targeted pest control, and wood destroying insect control, we've got you covered. Our team of certified professionals is dedicated to providing personalized service, tailored to your specific needs.
Meet Our Team
We're proud of our team, and we think you'll love working with them too. From our certified applicators to our technicians and office administrators, every member of our team is dedicated to providing exceptional customer service. Get to know our team and feel confident in who is entering your home or place of business.
Overview of Customer Reviews
The reviews of Rusty's Bug Stop are overwhelmingly positive, with 23 out of 25 reviewers giving the company a 5-star rating. The reviews praise the company's professional and friendly service, with many reviewers mentioning the technicians' courtesy, timeliness, and effectiveness in eliminating pests.
Positive Comments
- Many reviewers praised the technicians' professionalism and friendliness, with some mentioning they were informative, polite, and courteous.
- Several reviewers mentioned the effectiveness of the pest control services, with some stating that they no longer have bug problems since using Rusty's Bug Stop.
- The company's customer service was also praised, with reviewers mentioning the ease of scheduling and the responsiveness of the office staff.
Negative Comments
- Only two reviewers gave the company a low rating, with one expressing disappointment that the technician did not reschedule to spray the perimeter of the house due to rain, and another reviewer expressing frustration with the company's guarantee policy.
