We Do What We Say & Say What We Do
At Mr. Steamers, we're dedicated to providing exceptional carpet cleaning services to residents and businesses in Pleasanton, Livermore, Dublin, San Ramon, Danville, Tracy, Lathrop, Stockton, and surrounding areas. Our team of IICRC-certified technicians uses hot water extraction, also known as "Steam Cleaning, " to deep clean your carpets, upholstery, tile, and grout. We take pride in our 8-step process, which ensures that your floors receive the best possible care.
Our commitment to excellence is reflected in our state-of-the-art equipment, eco-friendly cleaning solutions, and attention to detail. We understand the importance of not only cleaning your floors but also ensuring that our process is safe for you, your family, and the environment. Our technicians are trained to handle blood-borne pathogens, and we take every precaution to prevent cross-contamination between homes.
Our Services
At Mr. Steamers, we offer a comprehensive range of services designed to meet all your cleaning needs. Our services include:
- Carpet cleaning using hot water extraction
- Upholstery cleaning for all types of furniture
- Tile and grout cleaning to restore their original shine
- Laminate cleaning for a like-new appearance
Our Mission
Our mission is to provide exceptional cleaning services that exceed our customers' expectations. We strive to build long-term relationships with our clients by delivering outstanding results, superior customer service, and unparalleled attention to detail. Our goal is to make your experience with Mr. Steamers a memorable one, encouraging you to refer us to your friends and family.
Overall Experience
The reviews indicate an overwhelmingly positive experience with Mr. Steamers, with all reviewers giving 5-star ratings. The company's technicians, such as Elmo, Angelo, and others, were consistently praised for their professionalism, thoroughness, and attention to detail.
Cleanliness and Stain Removal
Reviewers were delighted with the cleanliness and freshness of their carpets after the service. Many mentioned that the technicians were able to remove stubborn stains, including pet stains and odors, leaving their carpets looking and smelling like new.
Punctuality and Communication
The company's responsiveness and punctuality were also commended. Reviewers appreciated the reminders and confirmations they received, and the technicians' arrival times were consistently on schedule.
Additional Services
Some reviewers mentioned additional services provided, such as grout cleaning, upholstery cleaning, and tile cleaning, which were all done to a high standard.
Customer Service
The technicians were praised for their friendly, knowledgeable, and courteous demeanor, making customers feel at ease throughout the process. The company's owner, Elmo, was often mentioned by name, with reviewers appreciating his personal touch and commitment to customer satisfaction.
