Protecting What Matters Most
At Custom Security Systems, we're dedicated to providing top-notch home and business security systems to the people of Baton Rouge. With over 46 years of experience, we've earned a reputation as the go-to security experts in the region. Our commitment to protecting your family, property, and business is unwavering.
Our Mission
Our mission is to provide comprehensive security solutions that cater to the unique needs of each individual, family, and business. We understand that every home and business is unique, and that's why we offer tailored security systems designed to address specific concerns and vulnerabilities. From home security alarm systems to business access control systems, we've got you covered.
Our Services
At Custom Security Systems, we offer a wide range of services designed to provide you with complete peace of mind. Our services include:
- Home Security Alarm Systems: Our state-of-the-art home security systems are designed to detect even the slightest signs of intrusion, alerting you and our monitoring station in real-time.
- Camera Systems: Our cameras provide 24/7 surveillance, giving you visibility and control over your property and loved ones.
- Fire Systems: Our monitored fire systems ensure that you're protected from the devastating effects of fires, with heat and smoke detectors that alert our monitoring station in case of an emergency.
- Baton Rouge Alarm Monitoring: Our 24-hour monitoring station is always on the lookout for potential threats, responding promptly to any alerts and notifications.
- Smart Home Solutions: Our smart home solutions allow you to control your security system, lights, locks, and thermostat remotely, giving you ultimate control and convenience.
- Business Security Alarm Systems: Our business security systems are designed to protect your business from theft, vandalism, and other security threats.
Why Choose Custom Security Systems?
With over 46 years of experience, Custom Security Systems has earned a reputation as the most trusted security provider in Baton Rouge. Our commitment to customer satisfaction, combined with our expertise and cutting-edge technology, makes us the perfect choice for all your security needs.
Excellent Customer Service and Professional Technicians
The majority of reviewers praised Custom Security for their exceptional customer service, professional technicians, and efficient installation process. Many reviewers commended specific technicians, such as Jonah, Miguel, and Austin, for their politeness, knowledge, and willingness to help.
Respectful and Knowledgeable Staff
The staff at Custom Security were consistently described as respectful, knowledgeable, and courteous. Reviewers appreciated the staff's willingness to answer questions, address concerns, and provide explanations about the security systems.
Impressive Installation Experience
Several reviewers praised the installation process, highlighting the efficiency, professionalism, and attention to detail exhibited by the technicians. Reviewers also appreciated the staff's patience and willingness to explain system operations and functionality.
Positive Interactions and Resolutions
Many reviewers reported positive interactions with Custom Security, including resolutions to issues and concerns. Reviewers praised the company's commitment to customer satisfaction and its willingness to make things right when issues arose.
Negative Experience with Warranty and Billing
One reviewer expressed frustration with Custom Security's warranty and billing practices, feeling that the company's policies were misleading and unfair. This reviewer alleged that the company engaged in deceptive practices, automatically rolling customers into a warranty program without their knowledge or consent.
