Transforming your home building experience, from dream to reality
At JGB Restoration, we pride ourselves on being the most professional and reliable damage restoration company in Orange County. With over 15 years of experience in water damage restoration, flood cleanup, mold removal, fire damage restoration, and smoke cleanup, we have established ourselves as the go-to experts in the industry. Our team of highly trained and certified technicians is dedicated to providing exceptional customer service, excellent communication, and quick solutions to address your emergency and non-emergency needs.
Our Services
We offer a broad range of restoration services for residential and commercial property owners in Orange County, including water damage restoration, flood cleanup, fire damage restoration, smoke damage cleanup, mold removal, biohazard cleanup, infectious disease cleanup, packout services, and remodeling services. Our team of professionals is trained to handle any type of damage, from minor water leaks to catastrophic fires. We understand the importance of quick response and immediate remediation, and we guarantee to be at your doorstep within 60 minutes or less.
Our Values and Guarantees
At JGB Restoration, we focus on you, our customer, to ensure you're being communicated with, as well as being able to share your thoughts and feelings. We pride ourselves on our exceptional customer service, excellent communication, and quick solutions to address your emergency and non-emergency needs. We guarantee to work directly with your insurance company to expedite the restoration of your home or business. With 24/7 emergency services, we are committed to being there for you whenever you need us.
Excellent Customer Service and Work Quality
Many reviewers praised the company for their excellent customer service, professionalism, and work quality. Reviewers mentioned that the team was friendly, respectful, and courteous. They also appreciated the timely communication, efficient work, and attention to detail. Several reviewers mentioned that the team went above and beyond to ensure their needs were met, even in stressful situations.
Positive Experiences with Specific Team Members
Many reviewers praised specific team members, including Juan, Andrew, Bryan, Garrett, Sean, and Matt, for their exceptional service, expertise, and professionalism. These team members were commended for their attention to detail, efficient work, and timely communication.
Cleanliness and Organization
Several reviewers appreciated the team's cleanliness and organization during the restoration process. They mentioned that the team was tidy, respectful of their property, and did an excellent job of containing and removing damaged materials.
Timely Response and Emergency Services
Reviewers praised the company's timely response to emergencies, such as water leaks and flooding. They appreciated the team's prompt arrival, efficient work, and ability to mitigate further damage.
Concerns about Communication and Organizational Issues
However, some reviewers expressed concerns about communication and organizational issues. They mentioned confusion, miscommunication, and delays in the restoration process. Some reviewers also felt that the company's office staff was disorganized and lacked clear communication.
Disagreements over Estimates and Pricing
A few reviewers disputed the company's estimates and pricing. They felt that the company was overcharging or providing incomplete estimates, leading to misunderstandings and disagreements.
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