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Family-Run Expertise for Over 60 Years
Sunrise Heating & Cooling has been proudly serving the Hudson Valley region for over six decades. Founded in 1959, we're a family-run business driven by a deep understanding of local weather and a commitment to keeping your home comfortable all year round. We specialize in serving the unique needs of older homes in Westchester County, offering comprehensive solutions for heating, cooling, and ventilation.
Our Passion: Extraordinary Comfort & Efficiency
Our team of skilled professionals is dedicated to exceeding your expectations. We take pride in offering:
- Personalized Solutions: We take the time to understand your individual needs and desires, offering tailored recommendations for optimal comfort and efficiency.
- Expert Installation & Repair: We install and maintain all major heating and cooling systems, including small duct systems ideal for older homes.
- Exceptional Customer Care: Expect respectful, responsive service from our courteous and experienced technicians.
- Honest & Transparent Pricing: We provide detailed estimates and upfront pricing, with no hidden fees or surprises.
Heating
- High-efficiency forced warm air systems
- Boilers
- Heat pumps
- Radiant heating systems
Cooling
- Central air conditioning
- Small duct high velocity systems
- Split systems
- Heat pumps
Additional Services
- Comprehensive maintenance plans
- Emergency repairs
- Diagnostic services
- Energy audits
Why Choose Sunrise Heating & Cooling?
With over five decades of experience, we have a proven track record of:
- Providing reliable and efficient solutions
- Delivering exceptional customer service
- Completing projects on time and within budget
- Offering competitive prices and honest billing
- Maintaining open communication throughout the process
Contact Us Today
Let us be your trusted partner in achieving comfortable and efficient climate control in your home. Contact us today for a free consultation and let us help you achieve the perfect indoor environment for you and your family.
Negative Experiences with Sunrise Heating and Cooling
Poor Service and Lack of Accountability
Several customers have reported negative experiences with Sunrise Heating and Cooling, including poor service, lack of accountability, and shoddy workmanship. One customer reported that a technician showed up in a repurposed ice cream truck, and after the service call, the boiler started making a loud grinding noise and flashing a red error code. Despite the customer's concerns, the company told them the noise was normal.
Long Delays and Additional Costs
Another customer reported a boiler installation that took three months to complete, despite being promised it would take only three days. The company also refused to fix a damaged chimney and told the customer that the problems they were experiencing were due to mechanical failures. The customer was quoted nearly $6,000 for repairs, on top of the $2,000 they had already spent elsewhere to fix the company's mistakes.
Unprofessional Behavior and Lack of Transparency
A customer reported that they were charged $249 for a 5-minute visit from a technician, with no estimate provided. The company claimed that they had agreed to the fee for service, but the customer disputed this, saying they had only agreed to pay for the service call. The company's response to the review was unprofessional and unsympathetic.
Positive Experiences
Efficient and Reliable Service
On the other hand, some customers have reported positive experiences with Sunrise Heating and Cooling. One customer reported that the company had designed and installed a new HVAC system for their older house, which had previously had no central air or heat. The company was responsive and persistent about troubleshooting and calibrating the system.
Personalized Service and Attention to Detail
Another customer reported that they had chosen Sunrise Heating and Cooling because of their personalized service and attention to detail. The company had installed a new heating and cooling system in their 1847 home, and the customer appreciated the "no mess" installation and the fact that the company reminded them when it was time for seasonal checkups.
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