Elevating Communities, Building a Brighter Future
At 365 Kool Heating And Cooling, we are proud to be one of the most trusted heating and cooling contractors in New York City. With over 30 years of experience, we have built a reputation for providing top-notch HVAC services to homeowners and businesses across the city. Our commitment to excellence, honesty, and customer satisfaction has earned us an "A" rating with over 100,000 satisfied customers.
Our Services
We specialize in providing comprehensive HVAC services, including repair, maintenance, and installation of air conditioning units, heaters, boilers, and furnaces. Our team of highly skilled technicians has experience working with all brands and varieties of HVAC equipment, ensuring that you receive the best possible service for your specific needs.
Our services include:
- AC Repairs and Maintenance
- Heating Repair and Installation
- Boiler Repair and Installation
- Ductless Mini-Split AC Installation and Repair
- PTAC A/C Installation and Repair
- Heat Pump Installation and Repair
- Service Contracts and Coupons
Our Approach
At 365 Kool, we believe that trust is the hallmark of any successful business. That's why we prioritize honesty, transparency, and communication with our customers. Our family-owned business has been built on the principles of integrity, hard work, and a commitment to excellence. We take pride in our ability to provide personalized services that meet the unique needs of each customer, and we guarantee your satisfaction.
Our Expertise
With over 30 years of experience, our team of certified technicians has the training and expertise to handle any HVAC-related issue. We service all major brands of heating and cooling systems, including ductless mini-split units, heat pumps, PTAC units, rooftop units, boilers, and more. We also offer same-day assistance and 24/7 HVAC services to ensure that you receive the help you need, when you need it.
Why Choose Us
At 365 Kool, we understand that finding a reputable and honest HVAC contractor can be challenging. That's why we invite you to experience the difference for yourself. With our commitment to excellence, our customer-centric approach, and our team of expert technicians, we are confident that you will find the perfect HVAC partner in us.
Overall Experience with 365 Kool
The overall experience with 365 Kool is a mixed bag, with some customers having positive experiences and others having negative ones.
Positive Experiences
Some customers have reported positive experiences with 365 Kool, citing efficient, professional, and knowledgeable contractors. The company has also been praised for its responsiveness and cleanliness.
Negative Experiences
On the other hand, many customers have reported negative experiences with 365 Kool, including scam allegations, poor workmanship, and unresponsiveness. Some customers have reported being left with unfinished work, while others have been told they need to purchase additional parts or services.
Common Complaints
Some common complaints include:
- Poor workmanship, resulting in unfinished or improperly installed systems
- Unresponsiveness, with customers being ignored or dismissed
- Allegations of scamming, with customers being taken advantage of financially
- Blame-shifting, with the company blaming other factors for problems rather than taking responsibility
