Keeping Portland Dry Since 1997
At Smith Movers Inc., we take pride in being one of the top moving companies in Chicago, with over 35 years of experience in providing exceptional moving services to our customers. Our team of professionals is dedicated to delivering a seamless and stress-free moving experience, tailored to meet the unique needs of each client. Whether you're moving locally, intrastate, or require specialized services such as packing, residential, military, senior, or commercial moving, we've got you covered.
Our History
Founded by Johnny C. Smith in 1975, our company has built a reputation for reliability, professionalism, and attention to detail. Our team of experts has honed their skills and expertise over the years, ensuring that every move is executed with precision and care. We're committed to providing our customers with a hassle-free experience, and our customer testimonials speak to our dedication to excellence.
Our Services
At Smith Movers Inc., we offer a comprehensive range of moving services designed to cater to diverse needs. Our moving services include:
- Residential Moving: We provide full-service moving solutions for homeowners, including packing, loading, and transporting your belongings to your new residence.
- Apartment Moving: Whether you're moving in or out of an apartment, our team is equipped to handle the logistics of apartment moving, including navigating stairs and tight spaces.
- Military Moving: We're honored to provide specialized moving services to military personnel and their families, understanding the unique challenges of military relocation.
- Senior Moving: Our experienced team is sensitive to the needs of senior citizens, providing compassionate and careful moving services tailored to their requirements.
- Commercial Moving: We cater to businesses of all sizes, providing commercial moving services that minimize downtime and ensure a smooth transition.
- Packing Services: Our team can pack your belongings with care, using high-quality packing materials to ensure your possessions arrive safely.
Our Commitment
At Smith Movers Inc., we're committed to providing exceptional service, professionalism, and attention to detail. Our team is dedicated to making your move as seamless and stress-free as possible. Whether you're moving locally or intrastate, we're here to help you every step of the way.
Positive Experiences
A few customers had positive experiences with Smith Movers. They praised the company for being professional, careful, and timely. One customer appreciated the support they received from Mr. Fred, while another customer was happy with the careful handling of their fragile items.
Good Quality of Service
Some customers were satisfied with the quality of service provided by Smith Movers. They mentioned that the movers were professional, courteous, and took their time to wrap and handle fragile items with care.
Negative Experiences
Unfortunately, many customers had negative experiences with Smith Movers. They complained about the company's unprofessionalism, lack of communication, and poor quality of service.
Delays and Cancellations
Several customers experienced delays or cancellations on the day of their move. Some were left waiting for hours, only to be told that the movers were running late or not showing up at all.
Damage and Loss of Items
Some customers reported that their items were damaged or lost during the move. One customer mentioned that a box of underwear went missing, while another customer reported that their furniture was damaged.
Unprofessional Behavior
Several customers complained about the unprofessional behavior of the movers. They reported that the movers were rude, had bad attitudes, and even smelled of alcohol.
Overcharging and Hidden Fees
Some customers felt that they were overcharged or charged hidden fees. One customer reported being charged an extra $89 for a gas tax that was not disclosed earlier.