Trust us to keep your home comfortable and healthy since 1923
At Betlem Residential, we have been keeping Rochester's homes comfortable and healthy since 1923. Our mission is to ensure the comfort of you and your family by providing highly efficient, reliable, and affordable heating, air conditioning, and indoor air quality products and services. With over 100 years of experience in the residential and commercial HVAC industry, we have identified the best solutions to meet your unique needs.
Our Services
We offer a wide range of services to meet your heating, air conditioning, and indoor air quality needs. Our NATE certified technicians are available 24/7 for emergency repairs and regular maintenance. We provide preventive maintenance service plans, equipment installations, and repairs for heating and cooling systems, including furnaces, boilers, air conditioners, heat pumps, and whole-home generators. We also offer indoor air quality assessments, professional duct cleaning, and energy-saving solutions.
Our Products
We proudly carry the complete line of York and Bryant heating, air conditioning, and indoor air quality products, which are known for their performance and value. Our products are designed to provide maximum comfort and energy efficiency, while reducing energy costs and minimizing environmental impact.
Commitment to Excellence
At Betlem Residential, we are committed to excellence in everything we do. We strive to provide exceptional customer service, top-notch installations, and reliable repairs. We believe in building long-term relationships with our customers and providing them with the best possible solutions for their unique needs.
Excellent Experiences with Betlem Residential Heating & Air Conditioning
The majority of customers have had exceptional experiences with Betlem Residential Heating & Air Conditioning, praising the company's professionalism, efficiency, and expertise.
Positive Experiences
- Many customers praised the knowledgeable and friendly technicians, such as Josh, Nate, and Jeff, who explained the issues and solutions in a clear and concise manner.
- The company's prices were considered competitive, and the quality of work was exceptional, with many customers expressing satisfaction with the installation and maintenance of their heating and air conditioning systems.
- The technicians were courteous, respectful, and efficient, often going above and beyond to ensure customer satisfaction.
Negative Experience
- One customer, Gary Bowman, had a negative experience, stating that the technician's attempt to repair his thermostat resulted in the board burning out, and the company quoted a high price for a new thermostat and modular board.
- Another customer, Mary Beardsley Myers, expressed frustration with the company's customer service, stating that they failed to follow up with a promised call back regarding financing and warranty issues.
