We're Your Partner in Home Comfort
At Hawn Heating & Air Conditioning, we take pride in our long history of providing exceptional heating and cooling services to our valued customers in Rochester, NY, and surrounding areas. Since 1931, our family-owned and operated business has been committed to delivering top-notch products and services that cater to the unique needs of our clients.
Our Story
For over 90 years, we have been dedicated to upholding the highest standards of quality, integrity, and customer satisfaction. Our company's philosophy is built on the principles of providing the best products and services at fair prices, ensuring that our customers receive the best value for their money. From heating sales and installation to air conditioning repair and duct cleaning, our team of experts is equipped to handle all your heating and cooling needs.
Why Choose Hawn
With a legacy of exceptional service, we have earned the trust of our customers by consistently delivering high-quality results. Our team of certified technicians is trained to provide tailored solutions that address the unique requirements of each client. Whether you need a new heating system, air conditioning installation, or indoor air quality improvement, we guarantee prompt, efficient, and reliable service.
Our Services
We offer a wide range of heating and cooling services, including:
- Heating Sales and Installation
- Air Conditioning Sales and Installation
- Duct Cleaning
- Water Heater Installation
- Fireplace Installation
- Indoor Air Quality Improvement
- Air Conditioning Repair
- Heating Repair
- Duct Cleaning
- Service Plus Maintenance Plan
- Free Home Energy Audits
- NYSERDA Approved Contractor Financing
Commitment to Excellence
At Hawn Heating & Air Conditioning, we are committed to staying up-to-date with the latest technologies and industry developments. Our technicians undergo rigorous training and certification programs to ensure that they are equipped to handle the most complex heating and cooling challenges. Our team is dedicated to providing exceptional service, and we aim to exceed our customers' expectations with every interaction.
Community Involvement
As a responsible business, we believe in giving back to our community. We are proud to participate in various local initiatives and charitable events, demonstrating our commitment to making a positive impact on the lives of our customers and the communities we serve.
COVID-19 Response
During these unprecedented times, we prioritize the health and safety of our customers and staff. We have implemented stringent protocols to minimize the risk of COVID-19 transmission, adhering to the guidelines set forth by the Centers for Disease Control and Prevention (CDC).
Incentives and Rebates
We are committed to helping our customers take advantage of available rebates and incentives. Our team of experts will guide you through the process, ensuring that you receive the maximum benefits for your heating and cooling upgrades.
Positive Reviews
The majority of reviewers praised Hawn Heating's exceptional service, professionalism, and efficiency. Many reviewers appreciated the timely and courteous responses to their heating and cooling needs. The technicians were commended for their knowledge, friendliness, and ability to explain complex issues in a clear and concise manner. Several reviewers appreciated the company's honesty and transparency, citing instances where they were not pressured into buying unnecessary services or products.
Negative Reviews
A few reviewers expressed dissatisfaction with the company's customer service, citing instances of poor communication, unhelpful representatives, and excessive pricing. One reviewer experienced a frustrating encounter with a technician who did not have the necessary parts to fix the issue and left the customer to diagnose and repair the problem themselves.
