Trust us to keep your comfort in high gear!
At High Performance Heating & Air Conditioning, we're proud to be your trusted partner for all of your HVAC service needs. With highly trained and certified technicians fully equipped and ready to serve, we can cover all of your needed services in a timely fashion. Our team is dedicated to providing top-notch HVAC services to residential and commercial clients in Rochester, NY, and surrounding areas.
Our Comprehensive HVAC Services
We specialize in new HVAC system installations, replacements, repairs, maintenance, indoor air quality service, attic insulation, sheet metal fabrication, snow melt systems, and much more! Our services include AC repair, AC installation, electrical service, and commercial HVAC solutions. We understand the importance of having a dependable and efficient heating and cooling system at your residence or workplace.
24/7 Emergency Service Available
We realize that emergencies can happen with your HVAC system at some of the worst possible times. This is why we're proud to be available 24/7 around the clock to provide quality repairs to restore comfort in your home or business building. Your satisfaction is extremely important to us, and you can expect our technicians to go above and beyond to make sure the job is always done right.
Our Commitment to Quality and Customer Satisfaction
We're committed to providing the highest level of quality and customer satisfaction. Our technicians are highly trained and certified to ensure that the job is done right the first time. We understand that emergencies can happen at any time, which is why we're available 24/7 to provide quality repairs to restore comfort in your home or business building.
Overview of Reviews
The overall sentiment of the reviews is overwhelmingly positive, with 24 out of 26 reviews giving a 5-star rating. The reviews highlight the excellent customer service, professionalism, and quality of work provided by High Performance Heating and Air Conditioning.
Positive Themes
- Professionalism and Courtesy: Many reviewers praised the technicians' professionalism, kindness, and courteousness.
- Quality of Work: The company's work was consistently described as excellent, with reviewers appreciating the attention to detail and thoroughness of the technicians.
- Promptness and Responsiveness: Reviewers appreciated the prompt response times, timely arrivals, and efficient service.
- Communication: The company's communication was praised for being clear, concise, and informative.
Negative Themes
- Cost and Pricing: A few reviewers expressed dissatisfaction with the pricing, feeling that it was too high or unfair.
- Warranty Issues: One reviewer had a negative experience with the company's warranty, feeling that it was not honored as expected.
